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  • Report:  #1094620

Complaint Review: simple mobile - miami Florida

Reported By:
Miri - Houston, Texas,
Submitted:
Updated:

simple mobile
9700 NW 112th Avenue miami, 33178 Florida, USA
Phone:
1-877-878-7908
Web:
http://www.mysimplemobile.com
Tell us has your experience with this business or person been good? What's this?

I got my simple mobile prepaid sim last month. After the first two weeks i realised that the unlimited internet they promiss is a lie: after 2gb they drop your speed terribly.

As the good girl that I am, I said, no worries, I can live with. 40$ is still a good deal. Wrong!!!!

I got my sim from Talk&Text wireless, an aurhorized simple mobile dealer. When I went to ask about reup, he said I can pay with him (that was one week ago, my month expired yesterday). I gave him 40$ and he said he will reup in his system. He obviously didn't. The business is clsed today, he is not anwserin the phone and my phone is suspended.

I started calling simple mobile: 10 times! After 7 minutes waiting, the machine says something about higher than normal call volume and hangs up! They have no customer service at all!! 

 

I don't even know who to complain with, I am sooo furious and disgusted with the service of this phone company and their dealer.

 

Don't ever get simple mobile!



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