- Report: #1103918
Complaint Review: Sleepy's- Springfield PA - Springfield Pennsylvania
-
Author Not Confirmed
Why?
Sleepy's- Springfield PA
400 S State Rd Springfield, 19064 Pennsylvania, USA
Phone:
610-544-1514
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sleepy's- Springfield Pennsylvania Horrible Horrible Horrible Springfield Pennsylvania
I purchased 2 mattress sets and a bed frame with headboard from Sleepy's. they attempted to deliver me damaged merchandise 3..yes 3 times. The 1st time the box and the headboard was ripped.. the 2nd time the wood inside the headboard was broken and a leg of the frame was missing. the last time the leather on the headboard was scratched as well as the wood on the legs of the bed. I gave them 3 tries and now they are taking their good old time refunding me my money! I've called all the #s they've given me and no one is answering. If I don't hear from them soon I will be contacting my lawyer!
1 Updates & Rebuttals
Cathy Sable
Hicksville,New York,
We are Here to Assist
#2UPDATE Employee
Fri, January 31, 2014
First let us apologize that you received numerous deliveres of damaged merchandise, this is not normal businses practice. I want to further discuss what transpired and ensure that if a refund was requested that you have since received. Please email [email protected] and provide your sales order number. We look forward to addressing this with you and reaching an amicable resolution.
