- Report: #1176619
Complaint Review: Smart Travel Incentivaes - Select State/Province
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Smart Travel Incentivaes
Select State/Province, USA
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Smart Travel Incentives Jumped through hoops, and yet no "free travel" 9 months later Lake Mary, Florida
I should have listened to my husband, "you never get something for nothing".
We suffered through a travel club presentation to get our free airfare/hotel 3 days 2 nights anywhere in US. A full page of instructions, sent in with application fee and was sent an "offer" form to pick out 2 travel dates 60 days from application date and 45 days between each choice.
I sent in the application fee of $100 plus $50 for car rental voucher. Twice I was declined because travel from NYC JFK to Palm Beach International or JFK to Fort Myers International was "not available". I subsequently picked out several future dates, only to be told "not available". Not sure why they determined the second date (45 days after the first date- and quite far in advance) was not available.
The third time, the letter state I was in "breach" because Palm Beach International was not an airport used in this offer. What????? So why didn't you tell me that the previous two times?
I wrote back telling them they are a sham of a "travel agency" and demanded my refund, as they clearly had no intention of fulfilling my "free airfare/hotel" package."
