- Report: #1044951
Complaint Review: SMOKELESS DELITE - Simi Valley California
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SMOKELESS DELITE
3325 Cochran St. #108 Simi Valley, 93063 California, United States of America
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SMOKELESS DELITE KEEP AWAY FROM THIS CO. Simi Valley, California
On 3/18/13 I mailed a check in the amount of $29.95 for one Pleasure Kit, the check was cashed on 3/25 and I received the kit on 4/1/13. I followed the instructions and the e-cig worked fine the first day, however, the next morning it would not work at all. Because Smokeless Delite offers a 30 days money back guarantee, I returned the item on 4/3 with a letter asking for a refund and the reasons why I was returning the product. Smokeless Delite received the item on 4/6 at 9:02am. To date, and after 4 e-mails, I have not received my refund or any type of acknowledgement. I will file a complaint with the BBB. Please DO NOT use your credit or debit card with anybody unless they are trustworthy merchants like ITunes, Walmart or Amazon, I'm glad I did not. Moreover, Smokeless Delite deletes all the negative yet true comments. BEWARE!!!
