Solution Reach was supposed to send out remnider calls and texts before patient appointments, we had many complaints that patients were not getting these reminder calls, when i contacted solution reach they would not return my messages. I had a representative assigned to my area and he would not return my messages, leaving more than six messages over a four month period. Clearly this company is more interested in getting the monthly fee than making cosomers happy. They produce a faulty product with poor costomer service, you should avoid at all costs.