- Report: #803668
Complaint Review: Sono Bello - Atlanta Georgia
Reported By:
Texan -
Marietta, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sono Bello
Hammond Dr. Atlanta, Georgia, United States of America
Phone:
678-392-3993
Web:
Categories:
Business Rating:
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Sono Bello Deceptive and Rude! Atlanta, Georgia
Sono Bello
saw Dr for one consultation before procedure and not again until i requested because i was upset with results but had to wait 6 months. Dr. DiFancecso came in looked at me upset and said "what's the problem?" told her "I see no results" she came in before i had time to change into a gown and requested me to "lift your shirt" (in street clothes) she did not even look at my back areas! told me "i told you, you'd have to have a tummy tuck after procedures & this area (pointing to underneath my bra) is your RIB area, that was not included"....I paid to have a flat stomach! (a tummy tuck was never mentioned in 1st consultation, ever!) In fact in my first consultation we hardly spoke! she was rude and told me "i'm in a hurry" without even introducing herself! why would i pay an additional 5-9 thousand dollars after paying for a flat stomach? i asked for all areas to make sure this happened! nevertheless even with rib area excluded the stomach is NOT flat and definitely has FAT!
Dr. was rude 1st visit and hardly spoke to when had 1st procedure. The procedure was very painful and i remember her yelling at me to "be still" for 2nd procedure was better. i thought i liked results then but would look ok after taking off girdle type contraption for a short period, had to wear for 8 weeks. I wore for 10 weeks. once taken off for good looked like nothing had been done! complained again & given run-around. had appt. with practice manager who said "will ask owners if something can be done" website and paperwork state "if not happy will offer another procedure at 70% discount, wasn't even offered that. shouldn't have to pay again for what i paid for! 2 weeks later heard nothing. Called again this morning, again can't talk with manager.
I paid for a service, did not receive the service. I left after first surgery and came back stating "there is no difference in my hips at all, they don't even hurt, the same with my sides and waist. (muffin top) i was concerned but was told "some don't experience pain or swelling" i did not see any difference or pain! felt they had not been touched. 6 months later i look basically the same...wait! MY BANK ACCOUNT is almost empty...it lost fat!
Sono Bello will not work with me! I look the same and they got my money!!!
saw Dr for one consultation before procedure and not again until i requested because i was upset with results but had to wait 6 months. Dr. DiFancecso came in looked at me upset and said "what's the problem?" told her "I see no results" she came in before i had time to change into a gown and requested me to "lift your shirt" (in street clothes) she did not even look at my back areas! told me "i told you, you'd have to have a tummy tuck after procedures & this area (pointing to underneath my bra) is your RIB area, that was not included"....I paid to have a flat stomach! (a tummy tuck was never mentioned in 1st consultation, ever!) In fact in my first consultation we hardly spoke! she was rude and told me "i'm in a hurry" without even introducing herself! why would i pay an additional 5-9 thousand dollars after paying for a flat stomach? i asked for all areas to make sure this happened! nevertheless even with rib area excluded the stomach is NOT flat and definitely has FAT!
Dr. was rude 1st visit and hardly spoke to when had 1st procedure. The procedure was very painful and i remember her yelling at me to "be still" for 2nd procedure was better. i thought i liked results then but would look ok after taking off girdle type contraption for a short period, had to wear for 8 weeks. I wore for 10 weeks. once taken off for good looked like nothing had been done! complained again & given run-around. had appt. with practice manager who said "will ask owners if something can be done" website and paperwork state "if not happy will offer another procedure at 70% discount, wasn't even offered that. shouldn't have to pay again for what i paid for! 2 weeks later heard nothing. Called again this morning, again can't talk with manager.
I paid for a service, did not receive the service. I left after first surgery and came back stating "there is no difference in my hips at all, they don't even hurt, the same with my sides and waist. (muffin top) i was concerned but was told "some don't experience pain or swelling" i did not see any difference or pain! felt they had not been touched. 6 months later i look basically the same...wait! MY BANK ACCOUNT is almost empty...it lost fat!
Sono Bello will not work with me! I look the same and they got my money!!!
1 Updates & Rebuttals
Sono Bello Patient Care
Scottsdale,Arizona,
United States of America
Sono Bello's Public Response to Online Reviews
#2REBUTTAL Owner of company
Thu, December 29, 2011
After reading various reviews of Sono Bello online, I was left troubled with the thought that anyone has had a negative experience with us or believes were anything less than determined to provide excellent patient care.
When Sono Bello opened, our mission was to offer our patients the most experienced laser assisted body contouring procedures while providing the best patient care. I believe we have done this for the vast majority of our patients after performing over 15, 000 procedures.
With this in mind, Id like to directly address statements that have in this report. Please contact the Atlanta clinic, our corporate offices or click here to directly discuss any concerns you might have or to read more http://sonobello.com/open-reviews/.
