Karl
Clovis,#2Consumer Suggestion
Mon, June 15, 2009
Everybody else does. Thank God for Southwest, the No Fee Airline. I'll fly them forever.
Stacey
Dallas,#3Consumer Comment
Tue, June 09, 2009
Did you not read the terms and conditions of that purchase? If not, that is your fault period! It is not a scam - Your purchase tickets, Southwest held your reservation and you cancelled - end of story I do not work for Southwest or any Airlines - I just know how Southwest works since I have been flying with them since I was in College (in the 80s)
Robert
Irvine,#4Consumer Comment
Tue, June 09, 2009
You probably bought a discounted fare ticket which on NO airline is refundable, the reason you can't fly does not matter. Had you wanted a fully refundable ticket you would have needed to pay the non-discounted fare, which by the way would have been 2-3 times the amount you did pay. In fact they are doing more than most airlines. Giving you a year to use them is pretty standard. But them letting you get a waiver after that time to be able to use them is not a standard item. So the reason no one is challanging what you call a "scam" in court, is because it is not a scam. And the people that would challenge it would loose.
Robert
Irvine,#5Consumer Comment
Tue, June 09, 2009
You probably bought a discounted fare ticket which on NO airline is refundable, the reason you can't fly does not matter. Had you wanted a fully refundable ticket you would have needed to pay the non-discounted fare, which by the way would have been 2-3 times the amount you did pay. In fact they are doing more than most airlines. Giving you a year to use them is pretty standard. But them letting you get a waiver after that time to be able to use them is not a standard item. So the reason no one is challanging what you call a "scam" in court, is because it is not a scam. And the people that would challenge it would loose.
Robert
Irvine,#6Consumer Comment
Tue, June 09, 2009
You probably bought a discounted fare ticket which on NO airline is refundable, the reason you can't fly does not matter. Had you wanted a fully refundable ticket you would have needed to pay the non-discounted fare, which by the way would have been 2-3 times the amount you did pay. In fact they are doing more than most airlines. Giving you a year to use them is pretty standard. But them letting you get a waiver after that time to be able to use them is not a standard item. So the reason no one is challanging what you call a "scam" in court, is because it is not a scam. And the people that would challenge it would loose.
Robert
Irvine,#7Consumer Comment
Tue, June 09, 2009
You probably bought a discounted fare ticket which on NO airline is refundable, the reason you can't fly does not matter. Had you wanted a fully refundable ticket you would have needed to pay the non-discounted fare, which by the way would have been 2-3 times the amount you did pay. In fact they are doing more than most airlines. Giving you a year to use them is pretty standard. But them letting you get a waiver after that time to be able to use them is not a standard item. So the reason no one is challanging what you call a "scam" in court, is because it is not a scam. And the people that would challenge it would loose.
Peter
Fort Lauderdale,#8Consumer Comment
Mon, June 08, 2009
I really don't understand what your complaining about. You probably bought non refundable tickets. The airline has done nothing wrong. I went through a similar situation as you with Southwest and I had purchased a round trip ticket for about $700. When the trip couldn't come to fruition I canceled the flight. One of the tickets was refundable and one way was not so I received about half back on a refund within a couple of days. The remaining credit I'm actually using for two flights this summer one next week. Southwest have been nothing but great in my opinion. What they're doing is standard in the industry so I really can't understand your report...