- Report: #1334308
Complaint Review: SPRINT - Internet
Reported By:
SPRINT -
MARTINSBURG, West Virginia, USA
Submitted:
Updated:
-
Author Confirmed
Why?
SPRINT
Internet, USA
Phone:
1-888-211-4727
Web:
sprint.com/contactus
Categories:
Business Rating:
(0)
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SPRINT CREATED A FRAUDULENT BILL. CANCELLED AFTER 7 OR 8 YRS. OF SERVICE. BILL NEVER EXCEEDED$ 64.00 HUSBAND & I ARE COMPUTER ILLITERATE. RARELY ON COMPUTER, ONCE I CANCEL SPRINT RECEIVED A BILL FOR $ 331 CAROL STREAM ILLINOIS
Sprint created a fraudulent bill. I've been a customer with them for 7 or 8 yrs. Only had computer service with a broadband thumb drive 3g connectioncard 5gb. The bill never exceeded $64.00 and some change. Husband & I are computer illiterate and rarely on the computer. I called Sprint and cancel my services on 10-11-16 2:34pm. I have a confirmation # confirming this transaction. I recieved in the mail a bill for $331.89. I paid my Sept.bill $62.14. When I called them they gave me an excuse saying I went over my minutes and overages. He also claims by me canceling that made it jump up to 6 gb. Both the letter and bill was dated/time, 10-12-16 3:06am. That was 12 hrs. and 34 minutes after I had already cancel their services. What a coincidence that I should recieved such a enormous outstanding bill after closing my account.
