Pam
Jackson,#2Consumer Suggestion
Tue, June 24, 2008
The SNTS employee Michael Bell is stating in all of his rebuttals that the State National Training Service has an EXCELLENT record with the BBB (Better Business Bureau). He is copying and pasting the same false information in all of the rebuttals with punctuation errors and typos included. I have been on the BBB website; it states that BBB Accredidation was revoked on 1/18/2008. Please Michael updates your information. SNTS INC. has been revoked in January 2008, while you are writing on here in May 2008 claiming to have excellent record with them. This is just more proof that this company is a scam and they will truly do anything to convince people otherwise. This is a link to the BBB website that says SNTS is revoked http://www.fortworth.bbb.org/codbrep.html?ID=81120008&cons=y#CustExp This is a link to the BBB website that warns people about this seminar http://roanoke.bbb.org/WWWRoot/SitePage.aspx?site=143&id=73568426-4fb1-4a33-b3ed-dcb433ca5bcc&art=3734 I am shocked that they are allowed to hold these rip off seminars. I hope people will not be scammed by this as I was.
Michael Bell
Voorhees,#3UPDATE Employee
Tue, May 20, 2008
I would like to assure you that SNTS is not a scam and has been approved by the NJ Department of Ed since 1991. While you may have seen some negative feedback, we can provide an overwhelming amount of testimonials that favor our services from people who benefited from our program. Keep in mind that as a national company, we enroll thousands of students nation wide and therefore inevitably will have those few complaints from people who cannot make the necessary commitment. As a company with an excellent record with the BBB, our record will show that we strive to resolve these issues as swiftly and efficiently as possible As a homestudy course, the responsibility is placed solely on the student because as with any school, your results are directlt correlated to the amount of effort you put into it. The representative who described this process to you should have made it perfectly clear that this is a commitment to yourself as much as it is to the program, in hopes of avoiding this issue. In relation to the problem with our phone lines, I can assure you this was not premeditated and as is the case with any company, we are at the mercy of technology. Although we are living in a time where information and communication seem to be taken for granted, there are those few times where problems arise to show us what a necessity it truly is. We apologize that this coincided with your attempt to cancel. As an educational institution, we strive to provide a basis for our students to succeed, but only if they desire to do so. In no way, shape, or form are we attempting to provide these services to those who do not want them. However, like any other school, once you have begun our course we do expect you to finish it.