- Report: #858805
Complaint Review: steedshop.com - Golden Canyon Arizona
Reported By:
Drake -
Los Angeles, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
steedshop.com
6641 S. Kings Ranch Road building 5, unit #116 Golden Canyon, 85118 Arizona, United States of America
Phone:
Web:
steedshop.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
steedshop.com steedpublications NEVER BUY FROM THE WEBSITE TOTAL SCAM YOUR ITEM WILL NOT SHIP Golden Canyon, Arizona
This website is an absolute scam. I have waited for almost a year for two mustang polo shirts and a Mustang hat. It takes me at least 4-5 e-mails and several phone calls which always go straight to the answering machine to receive a e-mail response from steedshop which they always say the same thing, that it will be in next week or it will ship any day now etc... After a couple months of this and reading reviews that this place has done the same thing to many other people, I decided to ask for my money back. They would not respond as usual until my 10th e-mail and many phone
calls. Now I get the run around for my refund. They informed me it would be less 15% because I ordered a "special order item". I was mad but said O well I just want to get my money back I do not care about the 15% which is ridiculous to begin with I just figured better to get something back rather than nothing. Than once I agreed to the 15% I started getting the run around again. I did not hear from them for about a month and when I did the response was my shirts and hat will be in stock shortly!?!?! I responded that I requested a refund almost 2 months ago and e-mailed them that I wanted a refund many times. Finally they said they would refund my credit card....Never happened.
I went to the official Ford Merchandise website where they had the same t-shirt I called them and asked if they were in stock and they said without hesitation yes, than I asked even for bulk order? Again without hesitation the lady responded yes. So there official Ford Merchandise never existed online. If you are lucky enough to get a refund less 15% take it without thinking twice. I still never received a refund and do not expect to, but I continue to e-mail/call every several days. Hope this helps someone from not going through this same nightmare. I just cannot believe this is happening in the US. If it was from the Middle East or some other country I would understand but to run a business like this is the United States baffles me.
calls. Now I get the run around for my refund. They informed me it would be less 15% because I ordered a "special order item". I was mad but said O well I just want to get my money back I do not care about the 15% which is ridiculous to begin with I just figured better to get something back rather than nothing. Than once I agreed to the 15% I started getting the run around again. I did not hear from them for about a month and when I did the response was my shirts and hat will be in stock shortly!?!?! I responded that I requested a refund almost 2 months ago and e-mailed them that I wanted a refund many times. Finally they said they would refund my credit card....Never happened.
I went to the official Ford Merchandise website where they had the same t-shirt I called them and asked if they were in stock and they said without hesitation yes, than I asked even for bulk order? Again without hesitation the lady responded yes. So there official Ford Merchandise never existed online. If you are lucky enough to get a refund less 15% take it without thinking twice. I still never received a refund and do not expect to, but I continue to e-mail/call every several days. Hope this helps someone from not going through this same nightmare. I just cannot believe this is happening in the US. If it was from the Middle East or some other country I would understand but to run a business like this is the United States baffles me.
