- Report: #1362009
Complaint Review: Straight Talk Wireless -
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Straight Talk Wireless
USA
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www.StraightTalk.com
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Straight Talk Wireless Tracfone They blacklisted my phone by saying that I reported my phone stolen. I never did. Nationwide
I hag phone problems with a new phone that I had purchased. After calling straight talk and complaining, they weren't offering to help me since I didn't buy insurance on my phone. The conversation turned into me complaining a lot since my new phone was not working correctly. The representative hung off on me. I went to call back, my phone would not work. I called back from another phone, I found out Thai my phone had been blacklisted and de-activated. They told me that I had reported my phone stolen from a vehicle in a parking lot. They totally lied, my phone that I had just spent $130.00+$45.00 for service would not work at all. Since the representative was mad at me, they lied saying that I reported my phone stolen. This allowed them to turn off the service to the phone that I had just purchased. I never did report muy phone stolen at all, they lied. I lost work and lost money due to them shutting my phone down.
1 Updates & Rebuttals
TF01
Florida,USA
Straight Talk Wireless Tracfone They blacklisted my phone by saying that I reported my phone stolen. I never did. Nationwide
#2UPDATE Employee
Thu, April 20, 2017
Hi,
Good day.
I work with Straight Talk Wireless. I read your post on this blog and we are sorry for the inconvenience. Let us check your account to help you. For further assistance, please contact us via chat at link bit.ly/2gQCmUz?caseId=. Thank you.
Arianne
Straight Talk Wireless
