- Report: #1300708
Complaint Review: streetbeatcustoms.com -
Reported By:
Mitch Gregory -
Orange Beach, Alabama, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
streetbeatcustoms.com
USA
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
streetbeatcustoms.com aka Kasa Auto Parts Wrong part, terrible customer service Minneapolis MN
I ordered a brille grill for my 2007 Ford Ranger.
Pretty obvious after a few minutes it wasn't going to work. It was too complicated for me to start cutting into my grill it needed to be done by a professional.
I visited 2 local body shops, a local custom truck accessory dealer, which I should have gone to first and a local mechanic.
The body shops said they wouldn't touch it because it would never look right and I and they would not be satisified with the end result.
I contacted the supplier, APS autoparts before contacting streetbeatcustoms.com and the rep said according to their engineers it would fit.
Well, it won't. I've seen other Ford trucks it would probably fit on w/o any modifications to the existing grille.
I then contacted streetbeatcustoms.com, what a con. Basically they wash their hands of the whole affair. "Sorry, according to our supplier (APS) it fits."
I was out $58 for the part and $40 on shipping. To return, another $40 and a 20% restocking fee of a part that doesn't fit my truck.
Total sham.
The person I talked w/was the acting manager and there are no exceptions to the return policy or restocking fee.
Funny since they are in Minneapolis and the supplier is in California.
I found out streetbeatcustoms.com is an alias for Kasa Auto Parts which has numerous complaints on file w/the Better Bussiness Bureau and this site.
So internet buyers beware I wouldn't recommend doing business with either company and I have my doubts about APS auto parts too!
