Karl
Not Applicable,#2UPDATE Employee
Tue, May 26, 2009
Cathy, I'm sorry you feel you've had to post this complaint at RipoffReport.com. I note that you have posted this query several times via this site. Regarding the delivery timescales: Deliveries can take up to three weeks to reach their destination. Most customers receive physical products within one week. We will however resend orders after three weeks, if they have not been received. (This is down from four weeks, our original time limit, stipulated by the postal authorities.) Regarding refunds: you mentioned two products, and I think you've gotten a little confused in your message. Subliminal-Studio does not come with a refund guarantee. This is never promised on the website. Brain Bullet however DOES come with a full money back guarantee. If you'd like this refunded, that's NOT a problem at all :) Just get in touch with the team and let us resolve the issue for you! Best wishes, myHelpHub.com support