- Report: #394124
Complaint Review: Sumeer Homes - Irving Texas
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Sumeer Homes
2404 Texas Dr Irving, 75062 Texas, U.S.A.
Phone:
972-659-0655
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Sumeer Homes I could have had a CHOICE home instead Irving Texas
Like my neighbor, I have had nothing but headache after headache with what was supposed to be a wonderfull experience (NOT)... Customer service??? does not exist. Timely service...Whats that mean. Contractors that listen when you tell them something...Yeah right. If you are interested in seeing what a bad tape and bed job looks like, come look at every wall in my house. Very noticeable. Want to see trim work that is not sanded, nail holes not filled in, joints not sealed, come look at my house.
Even after filing a report with the TRCC the crap still is not fixed. For example, the decking for my roof was put too close together in 3 different places causing it to buckle. After a YEAR of complaining and hearing we can't find a contractor to do it they finally got 1, that's right 1 of the joints fixed, replaced the shingles and obviously forgot about the other 2 spots. How do I know ??? Because you can see it from the street. How about a leak in the wall that takes a year to fix, ruins the carpet in the master, study and dining room not to mention my daughters armoir and my nightstands (mb).
Explanation, we have never had this problem with any other house we have built. I guess it's ok if you like swimming in your bedroom. Paint throughout the house, well we won't go there. Places that were repainted, you can still see the white. Supposed to be tan. Oh well!! How about this... We asked lets say Byron (name changed to protect the ha innocent) to put up the shutters that were supposed to come with the house and were told, why do you want those, they will just fall off.
Give that man a cigar, after only six months, they are starting to fall off. I guess that is what happens you fasten shutters to mortar using wood screws and silicon... I could go on and on but I think you get the point. Frustration does not even begin to describe it. I just hope nobody talks to my neighbor J again and tells him what an arrogant person I am again. Remember, when you want quality... go somewhere else.
Ss
Waxahachie, Texas
U.S.A.
Even after filing a report with the TRCC the crap still is not fixed. For example, the decking for my roof was put too close together in 3 different places causing it to buckle. After a YEAR of complaining and hearing we can't find a contractor to do it they finally got 1, that's right 1 of the joints fixed, replaced the shingles and obviously forgot about the other 2 spots. How do I know ??? Because you can see it from the street. How about a leak in the wall that takes a year to fix, ruins the carpet in the master, study and dining room not to mention my daughters armoir and my nightstands (mb).
Explanation, we have never had this problem with any other house we have built. I guess it's ok if you like swimming in your bedroom. Paint throughout the house, well we won't go there. Places that were repainted, you can still see the white. Supposed to be tan. Oh well!! How about this... We asked lets say Byron (name changed to protect the ha innocent) to put up the shutters that were supposed to come with the house and were told, why do you want those, they will just fall off.
Give that man a cigar, after only six months, they are starting to fall off. I guess that is what happens you fasten shutters to mortar using wood screws and silicon... I could go on and on but I think you get the point. Frustration does not even begin to describe it. I just hope nobody talks to my neighbor J again and tells him what an arrogant person I am again. Remember, when you want quality... go somewhere else.
Ss
Waxahachie, Texas
U.S.A.
1 Updates & Rebuttals
Cat
Hendersonville,Tennessee,
U.S.A.
so sad
#2Consumer Suggestion
Sun, November 23, 2008
I almost fell out when I read your report. I lived there as a teen and my parents did the last twenty or so years. Sad that your house was not built right . Especially that Waxahachie is known for their beautiful homes. Has the buklders already left the area? Is their no warranty or are they ignoring that as well. I would make toast out of them for the next few years till things are repaired otherwise they will wait till the warranty has run out. Loved that town ! Sorry you are having so many issues with your house.
