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  • Report:  #1207418

Complaint Review: Summit Broadband Orlando FL - Orlando Florida

Reported By:
Bob - Windermere, Florida,
Submitted:
Updated:

Summit Broadband Orlando FL
4558 35th ST Orlando, 32811 Florida, USA
Phone:
407 996-8900
Web:
Summit-broadband.com
Categories:
Tell us has your experience with this business or person been good? What's this?

For the past four months Summit Broadband has allowed a phone line to be laid above the ground on my property despite several calls to bury the line. Finally on 7 FEB 2015 A tech showed up at the house and was not able to bury the phone line...... " that is done by someone else" he said. Despite the fact that when the appointment was scheduled last week we specifically told the service representative the the phone line must be buried, and pass under a sidewalk to reach the house. 

I have been without phone service for 4 months! The lawn maintenance personnel must move the line weekly to cut the yard and the line is a safety hazard to anyone walking thru the yard or down our sidewalk!

Summit Broadband obviously does not care about their reputation and is incapable of providing satisfactory service !



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