ReactorCore
Victoria,#2Consumer Comment
Wed, July 22, 2009
Sorry to break it to you, but the new vehicle year begins in September of the *previous* year, meaning the actual vehicle itself was manufactured on the assembly line in the previous year. How do you think they meet the demand for the upcoming year otherwise? Do you think in January of 2009 they suddenly stop making 2008 models and retool the line suddenly for the 2009s on January 1rst? If you want to feel really sheepish, try running the VIN, which contains all the info about the vehicle in a numerical format, including what plant it was manufactured at, what the actual manufacturing year is and even what number out of how many vehicles it is off the assembly line. My VIN told me that my scooter was number 1701 (out of however many were produced) off of an assembly line in the plant in Ontario and it's manufacture was completed in 1985, although it's registered in the new model year for sale as a 1986, and there is NOTHING illegal or "rip off" about that. That's how the vehicle industry works. As for your customer service problem itself, IF everything is as you say, the unresponsiveness is not a good thing, I agree. If you're insecure enough that pink is an issue for you, you can always repaint the body panels yourself. It's not rocket science and you can learn a LOT about your ride by doing this too. Krylon comes in red, blue, yellow... take your pick. Otherwise, you can try to request a panel swap, in which you get your mechanic to remove the panels, the company sends a replacement set and the shop sends the unwanted color back to the original vendor. Mechanic then puts your new panels on, and that's the end of your issue. A final suggestion would be to see if you can get an aftermarket replacement panel set from another vendor. I replaced my entire panel set (and there were a LOT of panels on my scooter, about 12 or so in all) for about $400 U.S., which was a GREAT bargain, since the just two of the panels I needed to replace would have come to over that. Depending on the make of the scooter, that is, if it's a popular enough model, there are many, many places you can order from, some will even offer custom paint.