Elizabeth
Springdale, Ar,#2Author of original report
Thu, August 21, 2008
We have reached an agreement with the Sunset Group and have come to a mutual understanding.
Elizabeth
Springdale, Ar,#3Author of original report
Thu, August 21, 2008
We have reached an agreement with the Sunset Group and have come to a mutual understanding.
Elizabeth
Springdale, Ar,#4Author of original report
Thu, August 21, 2008
We have reached an agreement with the Sunset Group and have come to a mutual understanding.
Elizabeth
Springdale, Ar,#5Author of original report
Thu, August 21, 2008
We have reached an agreement with the Sunset Group and have come to a mutual understanding.
Elizabeth
Springdale, Ar,#6Author of original report
Tue, June 10, 2008
I had sent the requested information prior to your response on this site. You all should have everything that you need. I was told that I was filling out a form so you all could pull my credit in order to possibly get a better rate. Was never told that it was a credit card application. No copy necessary, because I have already cancelled the card through Bank of America. I was told that "the board" would meet last Thursday to review our cancellation request and that I would hear back from someone. I still have heard nothing and have tried to call but only get the voicemail of the lady that I have been working with. I am hoping that this can all be resolved in a timely manner. Thanks!
Sunset Group
Cancun,#7UPDATE Employee
Wed, June 04, 2008
The consumers received a phone call confirming all the benefits and information with them about their membership. At the end of this call, the fiance informed us that they may need to cancel. He wasnt sure yet and wanted a day to think about it. A few hours later, his fiance called and spoke with us and told us for sure they would need to cancel due to the problem with the air conditioner. We explained the procedure to her and she said that she would send it in. Also, please remember that you did fill out a credit application for the credit card and you signed an acceptance notice stating that you were in full agreement to open the new account. If you would like us to send you this information we will be more than happy to. We are looking forward to working with you in a timely and professional manner to assist you in this matter. We request you send us the information we have already requested as soon as possible and someone will be in contact with you to get this resolved.