- Report: #331239
Complaint Review: Sunset Group Fishermans Village - Playa Del Carmen
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Author Confirmed
Why?
Sunset Group Fishermans Village
Bahia Del Espiritu Santo #9, Playacar Playa Del Carmen, C. P. 77710 Mexico
Phone:
52-998-8818750x221
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sunset Group, Fishermans Village guaranteed rental income, one month notice to rent, too good to be true, none of it was Playa Del Carmen Quintana Roo
My son and I were visiting Playa and having the time of our lives. We got talked into visiting a timeshare presentation to get free transportation to Koba.
The presenter (Tiffany) promised rental income, managed in-house, that more than paid for the purchase. The two bed, two bath unit was very nice, good ocean views, and could be split so that we could use one side and rent the other, still coming out even.
The first year we couldn't use the unit and informed them to keep the unit in the rental pool, but did not receive rent. I called and got some runaround but no information. The second year we called in January to reserve for April, and were told that they were all booked up.
We then got a bill for the maintenance fee which I foolishly paid.
With persistant phone calls we were told that we had to handle rentals ourselves, but that they received a lot of reservations from vacationweeks.com. Larry Peters represented that he was the President and that if we would "join" their organization for $600.00 they would handle rentals for us for life. Unfortunately, I complied, and they no longer answer calls or email.
We did receive a request for a special assessment after a hurricane went through, which we declined. Starting to catch on after having been far too trusting.
We have just received notice for another maintenance fee, which we would obviously (by now) be foolish to pay. At this point what we want is to recover our money and be out of the scam, and help keep others from falling prey to these vultures.
Colorado Dave
Glenwood Springs, Colorado
U.S.A.
The presenter (Tiffany) promised rental income, managed in-house, that more than paid for the purchase. The two bed, two bath unit was very nice, good ocean views, and could be split so that we could use one side and rent the other, still coming out even.
The first year we couldn't use the unit and informed them to keep the unit in the rental pool, but did not receive rent. I called and got some runaround but no information. The second year we called in January to reserve for April, and were told that they were all booked up.
We then got a bill for the maintenance fee which I foolishly paid.
With persistant phone calls we were told that we had to handle rentals ourselves, but that they received a lot of reservations from vacationweeks.com. Larry Peters represented that he was the President and that if we would "join" their organization for $600.00 they would handle rentals for us for life. Unfortunately, I complied, and they no longer answer calls or email.
We did receive a request for a special assessment after a hurricane went through, which we declined. Starting to catch on after having been far too trusting.
We have just received notice for another maintenance fee, which we would obviously (by now) be foolish to pay. At this point what we want is to recover our money and be out of the scam, and help keep others from falling prey to these vultures.
Colorado Dave
Glenwood Springs, Colorado
U.S.A.
2 Updates & Rebuttals
Colorado dave
Glenwood Springs,Colorado,
U.S.A.
Contacts
#2Author of original report
Sat, May 17, 2008
Sunset replied that there was no contact since 2006 and contact info had changed. Not true. Telephone number and address are the same, email has changed and recently updated to them. We called numerous times in 2007. The first few we got through to a live body. The next several were unanswered, presumably screened.
Sunset Group
Cancun,Other,
Mexico
Response from Sunset
#3UPDATE Employee
Fri, May 16, 2008
We have not had any communication with this consumer since 2006. We would like to contact you, however all of the contact numbers you have with us are no longer valid. Please contact us immediately so we can assist you in your concerns.
