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  • Report:  #726199

Complaint Review: Swimming Pool Etc - Reno Nevada

Reported By:
Ralph H - Kingwood, Texas, USA
Submitted:
Updated:

Swimming Pool Etc
2450 Wrondel Way Reno, 89502 Nevada, United States of America
Phone:
916 638 8387
Web:
www.swimmingpoolsetc.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Due to misleading item descriptions and part diagrams, I inadvertently ordered and paid for 2 identical items. Looking at the parts diagram and descriptions it appears as if you need 2 separate items, when in reality a single item contains both parts. I tried to resolve the issue through the website's return procedures, but was rebuffed with curt and rude replies such as, "Store policy is no returns on pool parts". The part I needed was for a pool heater. Looking closer at their return policy it lists no returns on "Heaters", not heater parts. Regardless, WWW.SWIMMINGPOOLSETC.COM is an internet site that preys on unsuspecting consumers.


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