- Report: #627870
Complaint Review: Switzer Maids LLC - Fort Collins Colorado
Reported By:
Tim -
Laramie, Wyoming, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Switzer Maids LLC
231 Jefferson St. Fort Collins, 80524 Colorado, United States of America
Phone:
970-581-1319
Web:
www.switzermaids.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Switzer Maids, LLC Dishonest business dealing Fort Collins, Colorado
We did not have Switzer
clean for us but they advertised a set of furniture. I phoned them (Andrew, apparently the brother and co-owner with Damen) and
specifically asked about whether the furniture had come in contact with
pets because of our severe allergies. Was rest assured that no pets had
ever been on the furniture. I told Andrew that we had to drive 75 miles
and that this would not be trivial since my wife was pregnant and ready to give birth any day. Was rest
assured again by Andrew that furniture had not been exposed to pets and that furniture was in tip-top condition. We drove down, hired a truck, and paid the
asking price of $700. When we unloaded the furniture at home, we found cat fur throughout the
cushions...4 bags of cat fur. Andrew acted as if he was totally surprised that any animal fur was on the furniture.
The furniture literally had wads of cat fur throughout the foam cushions and given our allergies to cats, we are stuck with them. When I called Andrew back he said he had a business meeting but would call right after and that he would guarantee our satisfaction. That was the last I heard from him. I also emailed he and his brother Damen on this matter and never heard back. His guarantee is worthless and he told one lie after another. I would never do business with this outfit. They absolutely cannot be trusted.? There was no reason to lie about the furniture being exposed to animals as lots of people have animals and have no problem...why not just be up front and tell us the condition. Lots of promises offered by Andrew such as him driving up to our town to clean it for us, that he would guarantee our satisfaction and would do whatever it took for us to be satisfied. If a cleaning business can't be trusted with what they say, what can they be trusted for? I would never let this outfit in my home or business.
The furniture literally had wads of cat fur throughout the foam cushions and given our allergies to cats, we are stuck with them. When I called Andrew back he said he had a business meeting but would call right after and that he would guarantee our satisfaction. That was the last I heard from him. I also emailed he and his brother Damen on this matter and never heard back. His guarantee is worthless and he told one lie after another. I would never do business with this outfit. They absolutely cannot be trusted.? There was no reason to lie about the furniture being exposed to animals as lots of people have animals and have no problem...why not just be up front and tell us the condition. Lots of promises offered by Andrew such as him driving up to our town to clean it for us, that he would guarantee our satisfaction and would do whatever it took for us to be satisfied. If a cleaning business can't be trusted with what they say, what can they be trusted for? I would never let this outfit in my home or business.
3 Updates & Rebuttals
dense
United States of Americadamen marin is andrew marin
#2General Comment
Sun, April 01, 2012
Damen marin is a liar. He pretends to be his brother andrew marin. Andrew marin doesn't exist, damen is pretending to be someone that isn't a real person. He only claims to be andrew when someone calls him on his bs. That's why damen and andrew sound exactly the same
me
ft collins,Colorado,
United States of America
fix this issue
#3REBUTTAL Owner of company
Tue, January 17, 2012
if anyone needs a refund or someone is saying they need to be payed for previous work done please contact me Dwayne Fisher at 720 985 0051 please provide proof that you are owed money i am a owner of Switzer Maids LLC ...AND CAN ISSUE YOU A REFUND ! There is no need to slander our name via the internet when this can be taken care of very easy. Most people who are not happy with our services get a full 100% refund. I can also be contacted at [email protected].
thank you
me
ft collins,Colorado,
United States of America
This has nothing to do with my company
#4REBUTTAL Owner of company
Thu, April 28, 2011
I am the owner of Switzer Maids this is not business related!
