- Report: #1094011
Complaint Review: T-Mobile US Inc. - Bellevue Washington
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Author Not Confirmed
Why?
T-Mobile US Inc.
12920 SE 38th Street Bellevue, 98006 Washington, USA
Web:
www.t-mobile.com
Categories:
Business Rating:
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T-Mobile US, Inc. They give credit to anyone and then send collection agencies to harass the wrong people Bellevue Washington
Some sales people will do whatever it takes to make a sales, including overlooking a persons credit status or ability to pay. Then when the bill doesn't get paid, they send out the sharks. In this case, T-Mobile has allowed MidLand Credit Management to take on an account that belonged to someone- get it right, we dont use T-Mobile, never have and never will. We prefer ATT and Sprint thank you - to harass whomever has the same name just to collect a $169.00 bill.
Take corporate pride in training your people, and if you have to go after a default account, make sure you have the right one. T-Mobile is just as in fault as the collection agency, for not doing their job in the first place. Beware - if you have a common name and someone defaults, corporate incompetency will come after you while you are doing homework with your children, caring for your elder or cooking dinner. They don't care. T-Mobile lost definitely a potential client and referals. This is not a way of doing business.
1 Updates & Rebuttals
BloggieGirl
Los Angeles,California,
No service! No reception! No Mercy!!
#2Consumer Suggestion
Tue, October 29, 2013
T-Mobile has really done it this time, I found a review where the customer had services for years, moved to an area that didn't have any T-Mobile towers, was cancelled and T-Mobile still is charging an early termination fee! I can't believe it! even gyms and dating services have a clause that if the customer cannot obtain services within 50 miles they are relieved of their contract! T-Mobile No Mercy! F rating or not, I still filed a complaint! You should too!
