Fran
Niles,#2UPDATE Employee
Wed, May 04, 2011
Dear Vinnie,
I apologize for your poor experience with The Bradford Exchange. We sometimes experience a delay in shipments due to popularity of an item. We are anxious to help you out with this situation. Please go to our website and click on "Contact Us". If you include your account information or order number, it will speed things up. Once again, I apologize for this inconvenience and we want to make sure you are completely satisfied with an agreeable end result. fd