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  • Report:  #481794

Complaint Review: The Eagle Warranty Corporation - Eynon Pennsylvania

Reported By:
anonymous, cincinnati - Loveland, Ohio, USA
Submitted:
Updated:

The Eagle Warranty Corporation
940 Scranton-Carbondale Hwy Eynon, 18403 Pennsylvania, United States of America
Phone:
8007352529
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
We sumitted a claim on May 30, 2009.  I gave the Eagle Warranty Corporation two months to reimburse me.  So by the time mid-July rolls around and there's still "no check in the mail,"  I decide to shoot them an email.  NO RESPONSE.  Several days go by so I call their "800" number. They transfer me to accounting.  NO ONE PICKS UP.  I try again another day. They transfer me again to accounting and I get a voice mail stating that if I leave my name, number and authorization number, they will return my call.  NO RESPONSE.  I call again, and again and again.  I have called 7 times and have sent 3 emails.  Oh, about a month ago, I did speak to a human being who told me there was some delay with the checks, but mine would be processed in a week. RIGHT ON!   NO CHECK.  I have never interacted with a company that is so awful with customer service.  If I could talk to the president of the company rather than some rude peon on the customer service ladder I would give him a piece of my mind.  This company needs to have some lawyers knock on their doors. This is beyond ridiculous!


1 Updates & Rebuttals

mindi

Detroit,
Michigan,
USA
ME TOO!

#2

Wed, September 16, 2009

Your story is exactly the same as mine. I am a disabled single mother of two, I am now forced to use state funded transportation, (yes, the taxpayers money) to go to my many Dr. appointments. I wrote all the tv judges and media. Mabe I should send them a link to this website. Does anyone know if this a federal offense or do I need to fight it at the state level since the company is based in Pennsylvania?

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