- Report: #849089
Complaint Review: the home depot - aberdeen Washington
Reported By:
jerry -
montesano, Washington, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
the home depot
2213 port industrial rd aberdeen, 98520 Washington, United States of America
Phone:
360-533-6661
Web:
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
the home depot they do not warrenty husky tools aberdeen, Washington
went to the home depot to return a broken rachet, a husky brand, that home depot sells and supposedly warrantys. The lady at the customer service was not very friendly,and told me that warranty returns were done by the manufactor and gave me a phone number. I left and went home and called the number which turned out to be the wrong number.
1 Updates & Rebuttals
Ashley
springfield,Missouri,
U.S.A.
Where is the ripoff?
#2Consumer Comment
Tue, March 06, 2012
Of course retailers do not warranty items. Your warranty is with the manufacturer, not with the retailer. Retailers often sell an additional warranty, but they NEVER cover the original warranty. The lady aty home depot was absolutely correct, you need to contact the manufacturer for warranty coverage.
Now in this particular case, it does appear that Home Depot does own Husky tools. So your warranty is technically with home depot, but yuo would still need to go through a warranty claim process. This is not usually done at the store level with any retailer.
1-888-hd-husky is their phone number.
