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  • Report:  #761930

Complaint Review: The Place Furniture Galleries - Farmingdale New York

Reported By:
anonymous - Palatine, Illinois, United States of America
Submitted:
Updated:

The Place Furniture Galleries
1640 Broadhollow Road Farmingdale, 11735 New York, United States of America
Phone:
631-643-9393
Web:
www.theplacefurnituregalleries.com, thefurnituregalleries.com
Tell us has your experience with this business or person been good? What's this?

One June 20, 2011 I order Steve Silver Dining Set from The Place Furniture Galleries, Farmingdale NY & they charged my credit card immediately & e-mailed my order & item number along with a password to check my order status,  I tried to access the password and was denied.  I checked my order several times & different people answered the phone & told me they call back with update but no one returned my calls.  Again on July 30, 2011 I called The Place Furn. Galleries & my order was still pending.  I checked numerous websites & found out that The Place Furniture Galleries license was revoked March 10, 2011 by BBB & found 86 complaints. 

I called Steve Silver Co., where the dining room set in Texas comes & they verified my order was never placed.  I called Terry Mehran, The Place Fur. Galleries & cancelled my order.   Ms. Mehran  threaten to add shipping charges and re-stocking fees for furniture that I never received.   I immediately cancelled my credit card & reported fraud to Discover.  I filed a report with BBB, sent a complaint to The Steve Silver Co. & the Sales Rep for Steve Silver Co. for the Farmingdale, NY Area, & wrote a complaint to the Farmingdale Patch Newspaper.  On August 3,2011, Terry Mehran, The Place Furn. Galleries called me & told me my order has been shipped.  I told her to send me a copy of the Confirmation. 

One August 5, 2011 an  E-mail from Terry  Mehran & Thersea was received about a conversation they both wrote regarding my order that my dining room set has been shipped &  can not be cancelled.  The e-mail contained info. about order PO#6717 & it was pasted with several fonts.  I researched more & found out this is an internal program that the companies use to fake orders.  I also research more & discovered that The Place Furniture Galleries Annual Sales is 10-20 Million at one single location.  Other names they use are, Discount Place Furniture, The Place Furniture Galleries Corp. are also making millions.  They continue to form new businesses & scam more consumers.  I'm sure it's the same people who answer the phones but use fake  names & titles.  Atten:  Consumers Beware of buying furniture from Farmingdale NY, do your research ahead of time. 



1 Updates & Rebuttals

anonymous

Illinois,
USA
The Place Furniture Galleries, Farmingdale, NY

#2Author of original report

Sun, August 07, 2011

On the order from The Place Furniture Galleries, it list my name along with shipping info. from Magento Demo Store.  They are attempting to ship a used piece of furniture and charge me a new price for it.  If you google Magento Demo Store, they have instructions to the store employee's to remove Magento Demo Store off the order form before sending it out to the customer.  By doing this they get more profit, that explains why other customer are waiting so long for their order & when it is finally delivered it's damaged, wrong style or color.  Also do not accept anything from these furniture stores in NY area, they are infected with beg bugs.  They also have people who scan for complaints & remove the complaints from websites before other consumers can read what scamwhat theywhat fraud they are comitting.these.

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