- Report: #202556
Complaint Review: Thelogocompany.net - Nationwide
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Author Confirmed
Why?
Thelogocompany.net
thelogocompany.net Nationwide, U.S.A.
Phone:
905-952-0467
Web:
N/A
Categories:
Business Rating:
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Thelogocompany.net took the money but didn't do the work Brooklyn New York
I paid the logocompany.net to create a logo for me. The logo designs arrived - late and it was obvious from looking at them that they just plugged the name of my company into the 5 different designs they promised.
When I wrote back and told them the revisions I wanted them to make to my "chosen design" they never replied. I compalined and still no reply. Two months later - they still have my money and I did not receive a revison or my final design files.
Avoid these guys! They take your money but they don't do the work they promise.
Brian
Newmarket, Ontario
Canada
When I wrote back and told them the revisions I wanted them to make to my "chosen design" they never replied. I compalined and still no reply. Two months later - they still have my money and I did not receive a revison or my final design files.
Avoid these guys! They take your money but they don't do the work they promise.
Brian
Newmarket, Ontario
Canada
1 Updates & Rebuttals
The Logo Company
New York,New York,
United States of America
Not True
#2REBUTTAL Owner of company
Wed, February 09, 2011
The Logo Company has a watertight 100% money back guarantee that is always honored. The Logo Company has in excess of 3500+ client testimonials which can be viewed on site. The Logo Company has been in business for 10 years and has serviced tens of thousands of clients in this time.
The Logo Companys' clients include US Gov't, Police, National Guard, US Army, US Navy and many multinational clients too. The Logo Company has a turnover of severall millions of dollars and a staff of around 100.
If we failed to refund any client after promising a refund we would expect the client to issue a chargeback via their card issuer. This clearly has not happened because we always honor our refund policy.
Please see our "Client Testimonials" here: http://thelogocompany.net/forum/client-testimonials-f6.htm
Please see our "Money Back Guarantee" here: http://thelogocompany.net/forum/100-money-back-guarantee-t20.htm
Please contact me direct at [email protected] should you require any further information.
