- Report: #1276335
Complaint Review: Thousand Trails - Gautier Mississippi
Reported By:
TellingTheTruth -
Sacramento, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Thousand Trails
2325 highway 90 Gautier, 39553 Mississippi, USA
Web:
Thousandtrails.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Thousand Trails Thousand Trails, Outdoor World, Equity Lifestyle Properties Money hungry idiots Gautier Mississippi
They're idiots. I should've known that when I received an email in all CAPS from the collections manager. Not to mention the terrible grammar and misspelled words. Did she finish grade school? I didn't know this company was based off Misssissippi. I laughed as it didn't surprise me. I also received a letter in the mail that was POORLY written. It was just so sad, I wanted to reply so bad with red ink. Learn to properly communicate first before trying to threaten members about paying their bill! I receive phone calls after I've made a payment and have already set up another post dated one. The rep tells me they're on an autodialer. I DO NOT CARE. If you are so incompetent (which can mean you're stupid) as to not hold that "autodialer" from dialing my phone number AFTER I've made a big payment and post dated my next one, I don't want to work with you! I have also complained about nonmembers, the parks, and some utility/assessment fee on my statement? Wtf is that? I spoke to a "Missippi" rep about this and she told me she will speak with the collections manager. I received no return call. After two weeks, I followed up. Spoke with the same rep and she proceeds to tell me that the collections manager says that she does not care and that I just need to pay my bill. I asked for her manager's name, she replied "Andrea." The name matched the letters and emails. How not surprising. Perfectly fine with me. I inquired on cancelling my membership and so did. I refuse to pay the remaining balance of what's owed. Because I just "don't care" just like their idiotic management doesn't. I typed my email IN ALL CAPS as well, cancelling my membership. Even included a misspelled word. They're so unprofessional and they're so disgusting. I refuse to give them another dime. Oh and by the way Thousand Trails and Andrea, your threatening letters just go in the garbage. Your tactics of scaring people is pitiful just like your company. Get a real job.
