- Report: #701613
Complaint Review: Tickets Plus - Internet Internet
Reported By:
rippedoff -
Austin, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Tickets Plus
Internet, Internet, United States of America
Phone:
Web:
http://frank-erwin-center.com/?gclid=CI-Ap7aQsKcCFS9m7AodezuvDA
Categories:
Business Rating:
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Tickets Plus Posing as The Frank Erwin Center and charging enormous add on ticket fees, Internet
The "unfortunate circumstances" Tickets Plus told me after I requested a refund for charging $31.24 PER ticket in fees plus $15 in shipping plus upcharging all the tickets for Rush on June 12th at the Frank Erwin Center on the University of Texas' campus is that they are posing as the Frank Erwin Center where I bought the tickets (http://frank-erwin-center.com/?gclid=CI-Ap7aQsKcCFS9m7AodezuvDA), a violation of the University of Texas and false advertising. That site converts to Tickets Plus NOT The University o Texas or The Frank Erwin Center, owned by UT. Charging an extra $139.96 on top of four price-inflated tickets is criminal. Acting as if they are the University of Texas Frank Erwin Center is illegal.
1 Updates & Rebuttals
BrianAPaone
Knoxville,Tennessee,
United States of America
Question about subject website
#2Consumer Suggestion
Wed, March 02, 2011
On the landing page, it states that the site is owned by "Official Online Tickets", and there's a disclaimer right underneath this disclosure that states the following:
"We are an independently owned and operated site specializing in sales in the secondary market. We are not affiliated with any primary website, venue, or box office."
If these disclaimers were present when you ordered, then it's your fault for not noticing. Granted, it's pretty easy to tell that the operators of this website aren't doing anything more than what is absolutely legally required to differentiate themselves from actual venues and official ticket distributors, but the onus still falls on the consumer to do their homework and ensure they're shopping smart on the 'Net.
If they weren't there, I'd talk to an attorney. (Preferably one that you trust.)
In either case, you can best exact "revenge", so to speak, with a little public pressure on the venue to stop using the ticket vendor in question. I have found that a letter to the editor of your local newspaper or taking your case to local online communities is the most effective method of doing this.
