- Report: #939586
Complaint Review: Time Warner Cable - Internet Internet
Reported By:
Carly -
Schenectady, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Time Warner Cable
Internet, Internet, United States of America
Phone:
Web:
http://www.timewarnercable.com
Categories:
Business Rating:
(0)
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Time Warner Cable Late charge reported over one year after service was discontinued, charged off to credit collection Internet
I cancelled Time Warner cable service in May 2011. I paid the bill in full, gave them my forwarding information, and happily moved on. I have not heard one word from them since.
Today, I received a call from a credit collection agency saying that I was delinquent on a past due payment to Time Warner in the amount of $30.79. Again, I had not heard one word from TWC during the past 18 months. But, in order to protect my credit, I had to pay them. Calling TWC did nothing: they said because the account was more than a year old, they had no record of it.
Classic example of why TWC is a terrible, terrible company.
Today, I received a call from a credit collection agency saying that I was delinquent on a past due payment to Time Warner in the amount of $30.79. Again, I had not heard one word from TWC during the past 18 months. But, in order to protect my credit, I had to pay them. Calling TWC did nothing: they said because the account was more than a year old, they had no record of it.
Classic example of why TWC is a terrible, terrible company.
