- Report: #887007
Complaint Review: Todd A. Olson Photography - Janesville Wisconsin
Reported By:
Andy -
Evansville, Wisconsin, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Todd A. Olson Photography
5510 W. Fenrick Rd. Janesville, 53548 Wisconsin, United States of America
Phone:
608-756-8393
Web:
www.toddaolsonphotography.com
Categories:
Business Rating:
(0)
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Todd A. Olson Photography Todd Olson Photography Deceptive practices and scam artist. Wont return calls or messages. Janesville, Wisconsin
We recently hired Todd Olson last fall 2011 to do our wedding pictures. Upon our first meeting we had a verbal quote of $1,900.00. He informed us that he needed a new roof which is what my profession is so we agreed to swap services and the difference he would pay. My estimate was for $4,600.00. This was to cover material and labor for the roof, no profit. We never got a written proposal from Todd and everytime we asked for one he avoided it with "oh i'm going to owe you money so dont worry."
Upon completing the roof I asked Todd to get me his invoice for the pictures so I could send out an invoice for the difference. After weeks of waiting he sent me an email saying our total for the pictures came to $4,100.00!
He then sent out a check for $500.00 the difference between our estimate and his estimate that he just pulled out of a hat so he wouldn't have to pay us much. I have tried contacting Todd several times through email and phone and no response. He will not give us a detailed summary of why our picture package was that expensive.
I've since called several other photographers and they cannot believe the price of $4,100.00 for what was included. Im not a brain surgeon but I can also figure out that a good sized roof with material and labor of 7 guys is nowhere near a comparison for one guy with a camera for five hours at a wedding and some editing is.
If you do decide to use this unprofessional, deceptive photographer I highly recommend getting a written contract in place with him and NOT paying any money until you are satisfied.
Upon completing the roof I asked Todd to get me his invoice for the pictures so I could send out an invoice for the difference. After weeks of waiting he sent me an email saying our total for the pictures came to $4,100.00!
He then sent out a check for $500.00 the difference between our estimate and his estimate that he just pulled out of a hat so he wouldn't have to pay us much. I have tried contacting Todd several times through email and phone and no response. He will not give us a detailed summary of why our picture package was that expensive.
I've since called several other photographers and they cannot believe the price of $4,100.00 for what was included. Im not a brain surgeon but I can also figure out that a good sized roof with material and labor of 7 guys is nowhere near a comparison for one guy with a camera for five hours at a wedding and some editing is.
If you do decide to use this unprofessional, deceptive photographer I highly recommend getting a written contract in place with him and NOT paying any money until you are satisfied.
2 Updates & Rebuttals
Andy
Evansville,Wisconsin,
United States of America
Problem Resolved
#2Author of original report
Wed, June 27, 2012
I would like to remove this complaint about Todd A. Olson Photography. All issues have been resolved.
Todd Olson
janesville,United States of America
Miscommunication - Issue Has Been Resolved
#3REBUTTAL Owner of company
Sat, June 23, 2012
This issue was for the most part a result of a miscommunication between the clients and myself. Our main problem was determining the cost of services provided when comparing a company with paid, hourly employees and a single businessman (myself.) Some of the details of this report are inaccurate (such as the initial verbal quote, and the communications between myself and the client) but the most important thing is that this issue has been amicably resolved. The clients were satisfied with their pictures, the additional payment of 1500 dollars owed to them has been mailed, and I expect this report to be removed as soon as the clients receive payment. I have always made the quality of the photography my priority and will continue to do so in the future.
