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  • Report:  #335503

Complaint Review: Tower Loan Of Pearl Mississippi - Pearl Mississippi

Reported By:
- Pearl, Mississippi,
Submitted:
Updated:

Tower Loan Of Pearl Mississippi
438 N. BIERDEMAN RD Pearl, 39208 Mississippi, U.S.A.
Phone:
601-939-8813
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Tower Loan of Pearl, MS has sent three different checks over a period of 6 months or so to my son (college student) that advised him to just cash the checks and pay a certain amount each month....no need to come in to the office and sign anything...just cash the check. Being a college student and needing money to help pay for his studies, he cashed the checks. This meant three different loans. He was under the impression each time he cashed a check it would just add that amount to his first loan. Apparently that is not the case. I agreed to pay the loans for my son while he was attending college. Tried to negotiate with Tower Loan to combine the 3 loans which was out of the question for them to do so. Also agreed to do my best in catching these loans up to date. Had extensive phone conversations with collections manager on several occasions and thought we had come to an agreement. Each time I have to remind him of what we talked about in our previous conversations. These people apparently do not keep notes on any discussions with customers in their files. I have held up my end of the bargain and continue to make payments on these loans each month (at least one payment if not two each month), but the phone calls keep coming in on a daily basis not only to my son's cell phone, my cell phone, but at his place of employment. They refused to cease calling my son's employment even though they have been told he will lose his job if they persist in calling him at work. Doesn't matter to them. I talked with the collections manager one day and made arrangements, then got several phone calls the very next day. They have even gone so far as to call up to 5 times in one day leaving messages on my home phone each time. I agreed to make payments each month until it is caught up. Have even paid the first loan off, but they still harrass on a daily basis. Even after making arrangements to pay, they filed legal papers to collect. Keep in mind one of these accounts is only 90 days past due. Not sure how they have been posting my payments or to what account.

It seems as though they are more concerned with harrassing customers than trying to work with customers to get payments. I would not borrow money from Tower Loan of Pearl, Mississippi again if I was starving on the street! I will make sure everyone I know who is considering borrowing money does not do business with this company.

P.S. By the way, Tower Loan continues to send checks to my son to cash on a regular basis! Figure that one out.

Teri

Pearl, Mississippi

U.S.A.


1 Updates & Rebuttals

Teri

Pearl,
Mississippi,
U.S.A.
YOU'RE NOT GOING TO BELIEVE THIS!

#2Author of original report

Wed, June 04, 2008

Just an update on the Tower Loan situation......My son was charged for court costs which I was told legal papers had been filed against him for two different loans. I paid the first loan off which included court costs. I have since checked with the court system and find there have been no papers filed against my son at all. I called Tower Loan to speak with the Collections Manager (the one that informed me the papers were filed) and he was conveniently with a customer. Left a message as to why I was calling and here it is almost 24 hours later and I have not received a call back. Do you think its because they have lied and can't come up with a copy of the legal papers and I have caught them in a lie? I will be contacting an attorney about the fraudulent business that is going on. Stay tuned for more updates.

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