- Report: #1435272
Complaint Review: Trends Auto - Appleton Wisconsin
Reported By:
William -
Winter Haven, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Trends Auto
3005 N Marshall Rd Appleton, 54911 Wisconsin, United States
Phone:
920-364-9492
Web:
trendsauto.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Trends Auto I Purchased a bull bar for my specific truck that they said will fit. Will not per manufacturer. Received full refund but I paid $107.52 for return shipping Appleton Wisconsin
Report Attachments
Bought and received a "Bull Bar" for my 2017 Nissan Titan. My truck was listed as it will fit. Received the bull bar and it does not fit. I contacted the manufacturer to find out because they have it listed on their website as well that it will fit my truck. I called them and over the phone they said it will NOT fit and they need to change the listing on their web site. Contacted the seller, Trends Auto, and they allowed the return and refund. I paid over $100 to ship a $221 bull bar back to them because they have it listed wrong as to it fitting my truck. Because it is their fault for showing it will fit my truck, I should not have to pay the return shipping charge.
After several emails, the last one said " Good day We are not reimbursing your return shipping costs. You have been refunded in full for the return of the item. Our transaction is now complete. Have a nice day." Jamal Returns.
So I'm stuck paying the return shipping charges for an item that did not match my truck as described on their web page.
