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  • Report:  #194473

Complaint Review: Triad Financial Corporation - Huntington Beach California

Reported By:
- conyers, Georgia,
Submitted:
Updated:

Triad Financial Corporation
P.O.Box 3299 Huntington Beach, 92605-3299 California, U.S.A.
Phone:
800-879-9756
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Triad Financial Corporation began calling (at least 25 times) before my first payment was even due. I spoke to the representative who said they had not received a payment and wanted to know when it would be going out. I told him it wasn't even due until the 4th of each month(it was about the 23rd of the currentmnth.

They insisted that the payment was past due. I got no reply as to how I could be past due on a brand new car loan that wasn't due for another week or more. To make matters worse, I sent the payment in (a check)and they took 6 days to cash the check. A man called to ask when I was going to mail in the payment and if I would be mailing both of them.

I told I had sent in the payment and they had cashed it. He said he had no record of a payment. I told him I had proof because I had the cancelled check. He asked If I could fax him a copy which I did.

He called the next day and said he did get the fax and wanted to know when I would be sending out the next payment. I thought he was kidding and he said he change the records to show a payment had been made but now I was due for the next payment even though it was still the same month. Since that Time I have been dunned days, nights, week-ends, Sundays, you name it. Yet no payment has been missed or late. All payments sent to this company go to a third party collection source, regardless of the address on their return envelopes.

Allen

Conyers, Georgia
U.S.A.


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