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  • Report:  #166247

Complaint Review: TRIAD FINANCIAL CORPORATION - HUNTINGTON BEACH California

Reported By:
- Chino, California,
Submitted:
Updated:

TRIAD FINANCIAL CORPORATION
HUNTINGTON BEACH, California, U.S.A.
Phone:
800-570-2147
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
They continue to lie about working with me to get car note caught up, by claiming that my requests for extension is denied. You would think that in allowing the extensions, I could get it caught up, but not with them. They were calling my job constantly until I fired off a letter to them, now they call my home everyday, two or three times. The last rep named Barry stated that "he was going to get me an extension" asked for a payment (which I made). Thing was I documented everything he was saying and they continued to call and harass me. When I told them that I had made arrangements with this person, they did a three way call. Of course, now Barry was acting as if he didn't say that and he wasn't going to sit on the phone and be talked to in this manner (RIGHT!). He became defensive because he messed up and was trying to back track in front of staff. Now they're saying make another payment and they'll TRY again to give me an extension. But this is the same crap they've been giving me for the past 6 months to almost a year. I think they want it back to attempt to sell it and make money.

My credit is messed up and I don't think I can trade the car in (126,000 miles) because of it's condition. I am tempted to give it back anyway.

Is there a law suit against these people?

Monica

Chino, California
U.S.A.


1 Updates & Rebuttals

Does Not Matter

Hurst,
Texas,
U.S.A.
Keep good notes

#2UPDATE EX-employee responds

Thu, December 08, 2005

I'm an ex-employee (collector) at the NRH location. At the time I worked there, the extension policy was very complicated. You had to qualify under certain criteria. They had a department at that time that decided whether or not to extend your payment. They will not do it for everyone. I still work in the collection industry. Legally, they can call you several times a day, as long as they don't leave a message or make contact. Check the laws in your state as far as collections are concerned. Have you tried to get a refinance with another company? Maybe with your bank? My advice would be to just pay the thing off if you can borrow the money from family or something. That way you won't pay all of that interest on the back end. =) Good luck!

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