- Report: #768460
Complaint Review: Trinity Custom Homes - Ellijay Georgia
Reported By:
David -
Andrews, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Trinity Custom Homes
15230 HIghway 515 South Ellijay, 30540 Georgia, United States of America
Phone:
706-273-7139
Web:
Categories:
Business Rating:
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Trinity Custom Homes Even though my wife was dying, they still continued to rip us off! Ellijay, Georgia
Well, I just got finished reading reviews on Trinity Homes and wish that I had seen this before I got involved with these builders! Just about every negative review that I have read , happened to me and my now deceased wife. My wife got to live in our new home 6 mths before she passed. I had tried to contact the builder, superintendent, ect... with no response or concern. Trinity also over charged, made promises until I refused to pay untill all was fixed. They said they would send a mediation person to talk with us to try to solve the problem. I was not home and had not been informed of when they might be coming, Trinity Homes knew that my wife was terminally ill with cancer, we found out after we started building. So... they showed up , or so they say and my wife was in bed ( dying) and did not go to the door and they left . without calling to reschedule. Trinity Homes decided they would make there own report. Filed it and put a judgement on our property. While this was going on my wife died! I still did not even know that they had been to my house for a mediation, they never gave me the chance to show or tell them, what needed to be fixed or overcharged or was just plain put in wrong...all the way up to the framing. I thought people in the United States of America would atleast show some compassion and not try to screw you in your most darkest hour, but they did in fact, do just that! I was left to raise two foster children of which I adopted and was just trying to survive...one day at a time. Of course the economy fell out that year (2007-2008).
I'm a Police Officer and I was trying to get my loan modified, to try and save our home ( when we started building the house, we had two salaries) to get my payments lowered and we recieved a notice that the bank can not do anything to help us, untill the LEAN on my home from Trinity Homes is paid to to tune of 31,000.00(thats with interest). Trinity started out saying we owed them 22,000.00 for the work that was either... incomplete or not done or done wrong!!The one main reason my wife and I picked Trinity Homes was because we had heard they were a CHRISTIAN based company. Well let me tell you something...JWDT = Jesus wouldn't do that!!! It is a good thing I'm related to a Congressman that has the connections that will blow this Company to their knees...I bet they will pray to someone, the MEDIA will have a hayday with this one! I'm so sorry that anyone would have to go through thsi , but it looks and sounds like there is alot out there.. Lets stand together and stop Companies like this!
I'm a Police Officer and I was trying to get my loan modified, to try and save our home ( when we started building the house, we had two salaries) to get my payments lowered and we recieved a notice that the bank can not do anything to help us, untill the LEAN on my home from Trinity Homes is paid to to tune of 31,000.00(thats with interest). Trinity started out saying we owed them 22,000.00 for the work that was either... incomplete or not done or done wrong!!The one main reason my wife and I picked Trinity Homes was because we had heard they were a CHRISTIAN based company. Well let me tell you something...JWDT = Jesus wouldn't do that!!! It is a good thing I'm related to a Congressman that has the connections that will blow this Company to their knees...I bet they will pray to someone, the MEDIA will have a hayday with this one! I'm so sorry that anyone would have to go through thsi , but it looks and sounds like there is alot out there.. Lets stand together and stop Companies like this!
1 Updates & Rebuttals
Aaron
United States of AmericaTrinity's Response
#2UPDATE Employee
Thu, March 15, 2012
Trinity Custom Homes tried to be patient and understanding with Mr. Phillips during the whole process. We hurried up and finished the house to accomidate him and his terminally ill wife. The bank gave Mr. Phillips the final check to pay to Trinity. Instead, it was spent on other things and was never paid to us. We filed for arbitration for non-payment of the $31,000, which was the final payment for the agreed upon contract amount. We sent a certified letter to Mr. Phillips notifying him of the arbitration date. On the day of arbitration, we showed up at his new house and he told us to go away. He had every opportunity beforehand to reschedule but didn't. The arbitrator ruled in Trinity's favor and then we were awarded a judgement and filed a lien for the amount owed. Approximately five years after this, Mrs. Phillips Mr. Phillip's second wife called to see if there was some sort of settlment we could reach in order to release the lien to allow them to do a loan modification. She offered to pay us $20,000 of the $31,000 originally owed. Out of the niceness of our hearts and to try to help the Phillips out, Trinity agreed to this settlement and wrote off the $11,000 as a loss and removed the lien. This shows you the character of Trinity Custom Homes and that we do care about the people we build for.
