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  • Report:  #10464

Complaint Review: Truckee River rock - Reno Nevada

Reported By:
-
Submitted:
Updated:

Truckee River rock
5200 West 4th St. Reno, 89509 Nevada, U.S.A.
Phone:
775746-2707
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased some fill dirt from Truckee River Rock in Reno,Nevada. I carefully measured the length and the width of the area to be filled. I gave a man who did not identify himself as the owner but I later found out that he was the owner- my measurements and he told me how much dirt I needed. I can't remember his name right now but I can find out agian.

This was a very painful experience that I have tried to forget. Any way, I paid over $150 for fill dirt which sounded a little high but what do I know being a young woman and a first time homeowner with such concerns.

The dirt was delivered and dropped in my driveway. I needed to fill an area about one foot deep one foot wide and thirteen feet long. I got a huge pile on dirt and large boulders that filled the whole dump truck and my driveway!

I complained rather loudly but the driver just took off. So I went to talk to this guy. I asked to speak to the owner and was told he was not there even though I was actually talking to him.

This guy was so condesceding and rude I started to cry he then started to make fun of me and laughed. It was as if he new I really could'nt do anything, he just said that I gave him the wrong measurements. He even had the nerve to charge me to come and pick up the dirt.

I had the original paper that I had written the measurements on and he said he did not believe me and threw me off the property, all the while ridiculing me Since then I have spoken to two other women that he has done the same thing to. He screwed over the ladies that own The Weekend Gardner in Reno and a lady named Mary Puckett. I

beleve Mary knows a lady that he did the same scam to This guy is a real piece of work I wonder how he stays in business.


5 Updates & Rebuttals

Riverrock

Reno,
Nevada,
U.S.A.
Truckee River Rock Manager

#2REBUTTAL Owner of company

Thu, January 29, 2009

Can the person that posted this please provide more details. Date material was delivered, name, and person she filed a complaint to in our office. We are corporation that has been in business since 1921. We have excellent customer serive. If an issue like this did happen we would have taken care of the customer. We have no recognition of anything that this person has posted or of the people she listed. We have contacted Rip-off Report and requested that this report taken off, since nothing this customer has said is true. She won't even give her name or information so that we can look into this matter. We pride ourselves in our reputation and quality of work. We would have responded earlier to this matter if Rip-Off Report had contacted us about this report.


Riverrock

Reno,
Nevada,
U.S.A.
Truckee River Rock Manager

#3REBUTTAL Owner of company

Thu, January 29, 2009

Can the person that posted this please provide more details. Date material was delivered, name, and person she filed a complaint to in our office. We are corporation that has been in business since 1921. We have excellent customer serive. If an issue like this did happen we would have taken care of the customer. We have no recognition of anything that this person has posted or of the people she listed. We have contacted Rip-off Report and requested that this report taken off, since nothing this customer has said is true. She won't even give her name or information so that we can look into this matter. We pride ourselves in our reputation and quality of work. We would have responded earlier to this matter if Rip-Off Report had contacted us about this report.


Riverrock

Reno,
Nevada,
U.S.A.
Truckee River Rock Manager

#4REBUTTAL Owner of company

Thu, January 29, 2009

Can the person that posted this please provide more details. Date material was delivered, name, and person she filed a complaint to in our office. We are corporation that has been in business since 1921. We have excellent customer serive. If an issue like this did happen we would have taken care of the customer. We have no recognition of anything that this person has posted or of the people she listed. We have contacted Rip-off Report and requested that this report taken off, since nothing this customer has said is true. She won't even give her name or information so that we can look into this matter. We pride ourselves in our reputation and quality of work. We would have responded earlier to this matter if Rip-Off Report had contacted us about this report.


Riverrock

Reno,
Nevada,
U.S.A.
Truckee River Rock Manager

#5REBUTTAL Owner of company

Thu, January 29, 2009

Can the person that posted this please provide more details. Date material was delivered, name, and person she filed a complaint to in our office. We are corporation that has been in business since 1921. We have excellent customer serive. If an issue like this did happen we would have taken care of the customer. We have no recognition of anything that this person has posted or of the people she listed. We have contacted Rip-off Report and requested that this report taken off, since nothing this customer has said is true. She won't even give her name or information so that we can look into this matter. We pride ourselves in our reputation and quality of work. We would have responded earlier to this matter if Rip-Off Report had contacted us about this report.


Truckee River Rock-Reno,Nevada

#60

Thu, January 03, 2002

The owners name is Fred. He continues to scam people with his poor quality products by overcharging and then recharging the customer to pick it up. The word around town to anyone who knows Fred is that he is a complete and total loser. I hope that enough people find out about him that he has to go out of business.

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