This company came out with NO tape to pack boxes; they wrapped a grandfather clock without taking out the weights; they send three people instead of the two we agreed upon, one guy worked while the other two talked about their love life and complained about having to walk up a hill to get to the truck. They said it was going to take more than the time it was supposed to take to the tune of about 12 hours. They broke a cat tree that two of them tried to carry out instead of putting it on a dolly and wheeling it out. ETC..... I called the Casselberry location and they told me they have never had a complaint about these guys. I told them no one wanted them to stand around and talk but they were there to work. I told them we NEVER agreed to $150 an hour but only $112 an hour with two guys. The main office said they were walking off the job. They told me a supervisor was on their way out and she never showed. It took me two hours to find a reputable moving company to come out the next day, J&M movers, with two guys, undo what the three guys did and pack and move us for less than $800.00. They broke nothing.