- Report: #1116854
Complaint Review: TWX Magazine - Stamford Connecticut
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Author Not Confirmed
Why?
TWX Magazine
225 High Ridge Rd Stamford, 06905 Connecticut, USA
Phone:
(877) 856-6298
Web:
www.twxmagazines.com
Categories:
Business Rating:
(0)
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TWX Magazine Extremely deceptive practices and complicated process to get money back and cancel subscriptions
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I signed up for free trials to several magazines, but at no point was it indicated that the subscriptions would automatically renew without notice and I also never received a statement or receipt of any kind. The only was I found out that the subscriptions had renewed was by reviewing my credit card statement. After spending about 30 minutes on the phone I was finally able to cancel the subscriptions and have been told my money will be refunded.
This company has extremely deceptive practices and the process of canceling is not exactly what I would call simple. If I do not actually receive a refund I will be forced to file a dispute with my card company. I believe the company knows how deceptive they are which is why they will so readily refund the money for a subscription they claim you asked for and authorized.
