- Report: #508608
Complaint Review: Uniformdiscount.com - Mentor Ohio
-
Author Confirmed
Why?
Uniformdiscount.com
7875 Mentor Ave Mentor, 44060 Ohio, United States of America
Phone:
1-800-349-
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Uniformdiscount.com BUYER BEWARE!!! They will take your $$ & then you will never hear from them or get your items! Mentor, Ohio
I ordered a lab coat that never arrived. They were quick to charge my credit card and send me an email confirmation with an order #..but that was the end of any communication from them. When you call for help you can't get anyone to answer the phone...you will be stuck in an endless loop no matter what option you choose to try and speak to someone. I also attempted several times to communicate via email which is what they tell you to do to track an order..but no reply.
2 weeks after I should have gotten the lab coat I have decided to work with my bank to ensure they can't charge anything further to my credit card, and perhaps dispute the charge..but more than likely I am just going to be out the money.
Someone needs to close this web site down! I plan to file with the BBB as well as the FTC and anyone else who will listen...if you have a similar story PLEASE do the same and let's get these people shut down!
By the way ~ after it was too late and I had already been ripped off - I read their terms & conditions page on cancellations and returns. If you try to cancel or exchange you will be charged re-stocking fee's and cancellation fee's..so JUST STAY AWAY!
2 weeks after I should have gotten the lab coat I have decided to work with my bank to ensure they can't charge anything further to my credit card, and perhaps dispute the charge..but more than likely I am just going to be out the money.
Someone needs to close this web site down! I plan to file with the BBB as well as the FTC and anyone else who will listen...if you have a similar story PLEASE do the same and let's get these people shut down!
By the way ~ after it was too late and I had already been ripped off - I read their terms & conditions page on cancellations and returns. If you try to cancel or exchange you will be charged re-stocking fee's and cancellation fee's..so JUST STAY AWAY!
3 Updates & Rebuttals
Kelly m
Lincoln City,Oregon,
U.S.A.
BBB & FTC Complaints Filed
#2Author of original report
Sun, April 25, 2010
Additionally - since this business was upset that I did not follow through with my threat to file with the BBB & the FTC - I just did!!! FTC reference # 26238711.
Kelly m
Lincoln City,Oregon,
U.S.A.
BBB facts on uniformdiscount.com - enough said!
#3Author of original report
Sat, April 24, 2010
Pizzazz Uniformz
Uni-Wear, Inc.
Work Wear It
- 220 complaints filed against business
- Failure to respond to 123 complaints filed against
business - 4 complaints filed against business that were not
resolved - 66 serious complaints filed against business
- Overall complaint history with BBB
- BBB does not have sufficient background information on
this business
Most of these complaints concern
non-receipt of ordered items or receipt of incomplete or incorrect orders.
Consumers allege difficulty in reaching the company when inquiring about the
status of their order and that phone calls and emails to the company are often
not returned.
In closing: I did finally get a lab coat in the mail - it wasn't the size I ordered & I knew there was no point in attempting to return it. So it hangs in my closet collecting dust.
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Take one look at what the BBB of Ohio has on file for this company - I really don't think I need to defend myself any further than this.
Uniformdiscount.com also operates under the following names:
Pizzazz Uniformz
Uni-Wear, Inc.
Work Wear It
- 220 complaints filed against business
- Failure to respond to 123 complaints filed against
business - 4 complaints filed against business that were not
resolved - 66 serious complaints filed against business
- Overall complaint history with BBB
- BBB does not have sufficient background information on
this business
Most of these complaints concern
non-receipt of ordered items or receipt of incomplete or incorrect orders.
Consumers allege difficulty in reaching the company when inquiring about the
status of their order and that phone calls and emails to the company are often
not returned.
In closing: I did finally get a lab coat in the mail - it wasn't the size I ordered & I knew there was no point in attempting to return it. So it hangs in my closet collecting dust.
Uniform discount
Mentor,Ohio,
U.S.A.
This Customer Is 100% Wrong
#4REBUTTAL Owner of company
Sat, April 24, 2010
This Customer is portrayed UniformDisconut.com Inaccurately. The customer
Item was delivered timley. Here is her UPS Tracking # 1Z3525060308899364.
This customer received her item. We never received any complaint from this customer from the BBB, FTC or any other organization.
This customer name is Kelly Morris. She lives in Lincoln City, Oregon. DO NOT SELL THIS CUSTOMER. Stay away from this customer.
We have 9 different ways to contact our Customer Service Dept. under the contact us link on the home page of our site. For easy to contact us any time. We have a full customer service staff to respond to all customer issues.
