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  • Report:  #107429

Complaint Review: University Of Phoenix - Phoenix Arizona

Reported By:
- Albertville, Alabama,
Submitted:
Updated:

University Of Phoenix
3157 East Elmwood Street, Phoenix, AZ 85034 Phoenix, 85034 Arizona, U.S.A.
Phone:
800-366-9699
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I am one of the "victims" from the University of Phoenix. I get a call at work informing me my account is past due. So I call up the so-called "financial advisor" as to what this is all about since I signed an agreement saying my first class was free. Well it seems that the Admissions Counselor was lying about the promotion, and yes, I did read it before signing it, but I was under the impressions by my admissions counselor that this "offer" was still valid, even though I didn't start class in the designated time frame.

The reason I didn't start class was because my admissions counselor kept putting off my class. That made the "offer" no good. I had to withdraw after I completed the first class because my husband lost his job and my son was in trouble, they treated me like I had leprosy or something and then sent me a $1300.00 bill and told me I had "two weeks" to pay up or it was going to collections. By the way, when they got me to "sign up" I told them, the only way I can sign up is if I got financial aid, they said "don't worry about it, it's taken care of", I filled out the FAFSA and was rewarded $500.00 I don't know where that went? (Pell Grant)

I would be interested in a class-action law suit if anyone else is, this is robbery and should be stopped. It is a bait & switch operation with a worthless degree in the end. I am going applying to a "real" school in Florida and have had NO problems with "financial aid". These people need to be stopped with their aggressive tactics and lies. I hope they all burn in @#$&.

Pamela

Albertville, Alabama
U.S.A.


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