Report: #181180

Complaint Review: Uniway - Greenville, Rock Hill, Charleston, Knoxville South Carolina

2 Updates & Rebuttals

Reported By:

- Simpsonville, South Carolina,

Submitted:

Updated:

Author Confirmed

Why?

Uniway

Greenville, Rock Hill, Charleston, Knoxville, 29690 South Carolina, U.S.A.

Web:

N/A

Categories:

Buying Clubs

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Uniway ripoff Greenville, Rock Hill, Charleston, Knoxville South Carolina

*UPDATE Employee: We work hard here and save our members money everyday.

*UPDATE EX-employee responds: savings?

Any Uniway you visit is a ripoff! I used to work at one, not saying which. But don't think you're going to go in there and win a big prize, you are NOT! If they give you a key to try to win a new car, did you actually see the car?? No, that's because there is NO new car! Every key is a dud!

The membership fee is outrageous. If you're elderly DO NOT PURCHASE this membership. Unless you're building a new house and will furnish it all!

You CAN NOT will or pass on your membership to your children. Sure... you can save money on furniture, etc... but anymore there are SO many furniture outlets, homestores, scratch N dent stores, etc... popping up that give you good values. After your furniture comes in (takes sometimes up to 4-6 months to get) then you have to pay the shipping fees.

Appliances, go to the nearest appliance store, and just compare prices. Computers?? FORGET IT! Not happening. The salesmen don't care about you personally. Once you leave the room and do not buy...they talk about you like a dog! They will tell you anything to get your money... they make a huge fat salary off of you.

I was fired from this pathetic place because I wouldn't lie to the people on the phone, so my "call in" wasn't high. I felt sorry for people coming in there and getting ripped off. They prey on young people with no money..hey they don't care to ruin your credit. They don't care if you're broke. As long as you hand them a credit card, or down payment.

The membership fee is way too high... oh yeah... once you pay that high price and join, you still have to pay $100.+ each year to renew!!! Do they even tell you that in the "sales pitch??" Plus, most items have a 10% fee added. The jewlry is nothing but JUNK!

I thought I got a good deal on a ring that I paid only $200.00 for. The book said it was a 14K gold, 1 ct. total wt. aniiversary band, valued at $1000.00. BULL!! I had it appraised and the stone was so bad and low, it appraised for around $180.00. SO their so called deal was higher than the actual appraisal!

Don't make these salespeople and most of all... the owners richer!!

Myra

somecity, South Carolina
U.S.A.

Click Here to read other Ripoff Reports on Uniway

2 Updates & Rebuttals

Deal

Manhattan,
Kansas,
U.S.A.

savings?

#2UPDATE EX-employee responds

Fri, April 04, 2008

I worked at Uniway for quite a while. I was in the top five of the company in appointment settings and was consistantly a successful employee. In my opinion, most people that have a problem with the concept of a private buying club are the ones that fail to use it. I, as an employee had certain priviledges in purchasing from the company. I set up appointments for my family to come and check out the showroom and the program. Those family members joined. I had people that would call me just to thank me for the inventation. True, the odds of winning that car are outrageous. They have to be. But if the car wasn't there, it would be false advertisement. A company that has been around as long as Uniway has, realizes the risks of such a legal threat. If every 10,000 people recieved a winning car the company would have went bankrupt a long time ago. Okay, the other prizes, a 3 day 2 night vacation to various locations or whatever vacation packages they are offering now, that was the most frequently recieved prize when I was employed there. When you come in and take the tour(at least from when I worked there) you were guarenteed to recieved a gift valued at at least $100. You didn't have to purchase to recieve the gift. All you had to do was come in. Now, as with every company you are going to have someone that is dissatisfied. When you have the volume of customers that any given Uniway with a call center has, you are going to have people that aren't happy. The company doesn't prey on impoverished people. Nor do they prey on young people. There is an age requirement. There is a minimal income requirement as well. When I was working there, you had to make a combined household income of a certain amount. I turned several people away just for that simple fact. I would question them on there income. You don't have to lie to be successful. You just have to be sincere when talking to these potential customers. Tell them what is to be expected. I would tell them that they were going to be asked to purchase a membership. It's not mandatory. You can't force anyone to buy something they don't want to. The people coming in don't realize that if they don't use their membership, they won't save. I personally sold an item that was retailed at around $5,300. No need telling what the item was, that is irrelavent. The price that it was sold to the customer was roughly $2,000. Now, the initial membership fee that they paid to join, was swallowed by the savings that they made on that one purchase. Where is the rip-off? I worked in the warehouse as well. When merchandise came in, the customer was contacted promptly. Now, to end this in a proper manor, and in Uniway's defense. It isn't necessarily the buying club that is at fault. Before I was in the warehouse, items weren't ordered on time and things were late. It all depends on the employees. A hard working employee will make a huge difference. So, for anyone that is considering taking a tour with Uniway, I suggest that you take a look at what your buying habits are. If you aren't a big spender, and you don't make many purchases, chances are that you should continue to pay full retail. The savings are real, you just have to use it. This is all my opinion, I had a great experience with the company. I believe that it is all in the eye of the beholder.

Chris

Greer,
South Carolina,
U.S.A.

We work hard here and save our members money everyday.

#3UPDATE Employee

Tue, May 29, 2007

I must respond to this person concerning her statements regarding Uniway. She states that she was fired because she refused to lie when talking to members or possible members. I have been employed with Uniway for almost 9 years and have never heard anyone here instructed to lie to anyone. We have a sales staff here that gets reviewed on a regular basis to hone thier skill and knowledge as a sales staff. Thier job is to sell the concept of Uniway in a truthful and exciting manner. we believe that everyone can benefit from a membership to Uniway no matter what thier age or financial situation.

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