Unparalled Marketing Supervisor
Miami,#2UPDATE Employee
Fri, June 20, 2008
Michael K. I apologize for the response that you received from the representative that you spoke to. What was the date that you called to request refund and who was the customer service representative that you spoke to. We do have an 8 week money back guarantee. If you contacted us after the 8 week money back guarantee had expired, that would be the only reason that you would have been told that you were not eligible for a refund. However, we did receive the dispute from you credit card company. Even though the 8 week money back guarantee had expired, as a courtesy we did credit the $49.95 back to your account on 05-12-08. Regards, Lupe 1-800-750-7660