I am as frustrated as I have been in a long time. Your Customer Service is absolutely horrible!!! I have called 3 times and talked with 5 different people including a supervisor. Each person had something different to say, either adding or subtracting information from the previous person. The only American I actually spoke with was a delivery person who couldn't help me because I hadn't been given a quote or paid for it. Customer Service Representative #2 connected me with him. Which Customer Service informed could not be done.
I am pretty sure this will do no good at all but I wanted to try. Rest assured I will never ship anything UPS and if I had the option f not having UPS deliveries from others I would do that as well. I will also be looking for every website I possibly can to tell anyone who wants to listen to not use UPS.
Robert
Irvine,#2Consumer Comment
Fri, December 29, 2017
So where is the RipOff?
All we know is you called 3 times about some problem and are being told different things. We don't know the problem or what you were being told.