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  • Report:  #693662

Complaint Review: USA Locksmiths - Arlington Virginia

Reported By:
anon - Arlington, Virginia, United States of America
Submitted:
Updated:

USA Locksmiths
Arlington, 22204 Virginia, United States of America
Phone:
800-721-5131
Web:
usalocksmiths.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I was told that the service fee would be $25 dollars and the labor would begin at $45. My lock is a french door. No deadbolt, just the doorknob that could probably be picked with a hanger. It took the guy 2 seconds to pick it (literally) and I was charged $150 dollars. When I complained he said he was because of the type of pick he had to use. Huh?

When I called the national number and complained they said didn't have an answer. When I asked what exactly I would have gotten for $45 dollars they couldn't answer me either. They said maybe a bathroom door. They said it didn't matter that it took him 2 seconds.

DO NOT USE THEM!!!!


2 Updates & Rebuttals

Ramjet

Somewhere,
Michigan,
U.S.A.
Why didn't you do it?

#2Consumer Comment

Fri, February 11, 2011

If you thought it could be done with a hangar why didn't you do it?

For this kind of work you pay someone for their skill and knowledge that you don't have.

Also, I doubt it was 2 seconds.


Lynn

This City,
Illinois,
USA
Get a better lock

#3Consumer Comment

Thu, February 10, 2011

If it took the guy "2 seconds" to pick your lock, you need a better lock.

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