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  • Report:  #407527

Complaint Review: USBI & Flat Rate Long Distance - Nationwide

Reported By:
- Kissimmee, Florida,
Submitted:
Updated:

USBI & Flat Rate Long Distance
http://flatrateld.net/signup.asp Nationwide, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I don't carry long distance service on my house phone choosing to use my cell phone instead. The land line is merely a convenience for the computer or local business calls. In my December 2008 bill I was surprised to see a charge from Flat Rate Long Distance for Miscellaneous charges. I phoned the number provided by USBI for billing inquiries 1-888-479-8724 and was then automatically redirected to Flat Rate Long Distance 1-866-408-7109 where the line just rang and placed me on indefinite hold. I was then furious because I knew it was a scam because no one was answering the number provided by the company. I called my phone provider Embarq and was able to dispute the charge and pay only what was due of my actual bill. In reviewing my bills I then found the same charge occurred in November. I again phoned my local provider who filed another dispute and this time also placed a Third Party Billing Block on my line. I will also be filing a report with my State Attorney as suggested by Randy who was also scammed by the same company and a BBB report against USBI.

Luna

Kissimmee, Florida

U.S.A.


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