- Report: #920290
Complaint Review: USPS - Santa Maria California
Reported By:
Stephen -
Apple Valley, California, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
USPS
201 E BATTLES RD Santa Maria, 93454 California, United States of America
Phone:
Web:
Categories:
Business Rating:
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USPS United States Post Office Won't Pay on Insured Package Santa Maria, California
Sent a package to customer in Santa Maria, Ca by USPS Insured Priority. Apparently the Post office delivery lady left the package at the front door in plain sight of the street.
When customer gets home the package is gone. She talked to the Postmistress and the carrier and they said too bad, it was probably stolen. The customer asked why the carrier didn't leave the package at the side of the porch where it couldn't been seen from the street.
Bottom line, we were saving about $1 per package by using USPS over UPS. But this loss wipes out our savings for the whole month. We will no longer be using USPS and will go back to UPS and FED EX for all our packages except those going into PO Boxes.
All that money we gave USPS for "Insurance" was really a waste. The United States Post Office is a real Rip Off!
When customer gets home the package is gone. She talked to the Postmistress and the carrier and they said too bad, it was probably stolen. The customer asked why the carrier didn't leave the package at the side of the porch where it couldn't been seen from the street.
Bottom line, we were saving about $1 per package by using USPS over UPS. But this loss wipes out our savings for the whole month. We will no longer be using USPS and will go back to UPS and FED EX for all our packages except those going into PO Boxes.
All that money we gave USPS for "Insurance" was really a waste. The United States Post Office is a real Rip Off!
3 Updates & Rebuttals
Aquaria
You were asked that because it MIGHT HELP. Duh.
#2UPDATE Employee
Mon, April 15, 2013
Signature Confirmation would mean that you would have to sign for the package. Meaning the carrier wouldn't leave it on your doorstep. Although I don't recall us ever leaving things at doors that way. If the customer was home and the package wouldn't fit in the mailbox, our carriers always brought them back to the station...UNLESS a customer received a lot of packages and had asked for deliveries to be left on the doorstep, porch, etc., if there was no answer at the door.
And if you think FedUPS don't do the same thing, then you're not very bright. THEY DO. My roommate is a transplant survivor and gets medications delivered every single month by UPS. These medications are worth more than any package you send or receive. BY FAR. We're talking tens of thousands of dollars.
And UPS LEAVES THEM ON THE DOORSTEP.
The Outlaw Josey Wales
Golden Meadow,United States of America
Why must you know???
#3Consumer Comment
Tue, July 31, 2012
You don't need to know everything.
coast
USAquestion
#4Consumer Comment
Tue, July 31, 2012
Did you request signature confirmation?
