Complaint Review: USXPRESS TRANSPORTATION - Chattanooga Tennessee

Bottom line is US Xpress couldn't have handled this any more poorly than they did. I too was at Tunnel Hill when this went down. I honestly feel bad for those who chose to team. They'll be teaming on those short runs that a solo could handle like I was doing just prior to pulling into TH.

This driver is right on the money - many of us Solo Driver's were called into Terminals across the country just before Thanksgiving and were told by Management the following... 1. Either go team or lease immediately - if you don't, clean out your truck and go home. 2. All current students with Trainers are being told they will have to go team or get off the trainer truck immediately. This company definitely has the longest line of B.S. and lies in the industry - no wonder over 600 driver's have already left since last week across the country ... I cleaned out my truck in Colton, CA and came home to find a better local company and will not do OTR anymore, as the industry has changed for the worse and most OTR companies don't care about driver's anymore. One of these days soon, they'll wake up to so many of their trucks sitting empty and not making revenue ... serves the money-hungry bastards right, and I will definitely NOT recommend this company to any driver looking for a job!

I'm sure that there are some happy drivers at US Xpress, however, the company has always had issues that make it a company that would better be passed up than to take a chance on them. Let's go down the list: Floyd said; "i didn't know that leasing an 05-06 with 300-500k on the truck was paying for NEW company equipment....? heck they wouldn't even lease me the 07 i moved out of last year it was too new....?" My Response: Gee, then you've exposed a direct lie, offered by the company that can be found on their website. They advertise that a driver can ride in style in a 2007 Freightliner Century. Given the fact that they are charging lease payments of at least $463 a week, or $2,006.00 a month (averaged over the year) for three to four year old trucks, I'd say that they are off-setting their costs of updating equipment quite well. Floyd said; "lets look at some REAL numbers shall we... off their website first their is NO solo payscale that has .37 for the high AND .32 for the low if .37 is the high then .30 is the low and if .32 is the low then .41 is the high DON'T pull numbers out of thin air to try to make your point, but i'll play along and with this" The reality? US Xpress offers a sliding pay scale to company drivers, ranging from .25 cents a mile for totally inexperienced drivers on long haul trips (900 miles plus), to .44 cents a mile for drivers with 15+ years of experience, on very short haul trips (those trips under 300 miles). Sliding pay scales are a rip-off, and they always will be. And of course, they hinge all of this on verifiable experience. If you come to them from a company that went out of business and no reference can be documented of your employment, your verifiable experience stops right there. The chances of a solo driver being stuck with short haul trips the majority of the time are great, and the sliding pay scale, as attractive as it may look on the surface, will not add up quickly enough through the week to make for an attractive paycheck at the end of the week. Migelin was referring to the fact that if a driver teams up with another driver, something that US Xpress is currently forcing upon drivers at the moment, their average pay per mile is slashed in half, and another reality is that the company is not providing enough miles to these forced teams, in order to keep the individual drivers making a decent paycheck. But the company is at least avoiding bankruptcy. Floyd Offered: "all companies use some rail (even UPS and FEDEX do)" My Response: Not quite, and I would never sign on with any company that does ANY rail business. I know that my chance of getting anything but short trips is going to be far greater than not. 300-500 mile hops are going to be my mainstay, at best. Thanks, but no thanks. Floyd offered: "OH and add this you are a solo and CAN'T deliver a load from CA to NJ as fast as the rail can but as a team WE CAN deliver it faster then the rail. it would take you 4 days to do what we can do in two." My Response: You're not very educated to the reality of the railroads, are you? The fact is that a trailer loaded in California bound for New Jersey will likely not arrive for three weeks to a month. There is no rail system in this country that can get it there any faster. If it goes through Chicago, it can take a week to get from the west side of town to the east side of town. The only benefit of placing a trailer on the rails, only comes when shipments are timed accordingly for arrivals of freight that are on a schedule, and can be pre-loaded weeks before they are to arrive. The benefits of teaming up drivers are as you state, in terms of being able to cover more miles per day, but there's a flip side to that story. I am not going to live in that 8 by 8 foot cell with a stranger that I may come to like or totally detest, nor can I begin to get any rest while the truck is throwing me all over the place in the sleeper while it is going down the road all the time, nor am I inclined to trust my life with someone else at the wheel. Again...no thanks. Floyd offered in regard to turnover: "because if you knew anything about trucking you would know that the avg turn over is 110-120% for ALL companies" You're wrong. Good companies, that pay close attention to the desires and needs of their drivers, do not have turnover rates that BEGIN to attain that level. However, if you pick up any trucking company oriented publication, and peruse the ads placed by the same companies each and every week, only then does that argument hold any water. For sure, those companies advertising all the time do experience turnover rates above and beyond that amount. US Xpress is one of those companies too. Given the fact that they have to rely upon the pool of inexperienced people to fill their trucks, it tells the tale far better than I ever could. I find it ludicrous that anyone would find such turnover rates acceptable or normal. Rates that high are only indicative of an underlying problem. People do not quit good jobs with decent working conditions on a whim. They quit because the job is intolerable. I've spent my life avoiding companies with turnover rates that high. And it's worked well for me. Right now, my ten year history has two companies listed. Floyd concludes with: "'At the end of the day, honest and hardworking drivers' are happy at usx" Well at least a few anyway. The majority of them are looking for a way out, I assure you, as was I, when they bought a company I had been leased to for more than three years, back in 1996. I lasted only three months after they took it over. There are worse companies than US Xpress, but there are also far better companies out there too. On a scale of 1 thru 10, I give US Xpress a 5.

I'm sure that there are some happy drivers at US Xpress, however, the company has always had issues that make it a company that would better be passed up than to take a chance on them. Let's go down the list: Floyd said; "i didn't know that leasing an 05-06 with 300-500k on the truck was paying for NEW company equipment....? heck they wouldn't even lease me the 07 i moved out of last year it was too new....?" My Response: Gee, then you've exposed a direct lie, offered by the company that can be found on their website. They advertise that a driver can ride in style in a 2007 Freightliner Century. Given the fact that they are charging lease payments of at least $463 a week, or $2,006.00 a month (averaged over the year) for three to four year old trucks, I'd say that they are off-setting their costs of updating equipment quite well. Floyd said; "lets look at some REAL numbers shall we... off their website first their is NO solo payscale that has .37 for the high AND .32 for the low if .37 is the high then .30 is the low and if .32 is the low then .41 is the high DON'T pull numbers out of thin air to try to make your point, but i'll play along and with this" The reality? US Xpress offers a sliding pay scale to company drivers, ranging from .25 cents a mile for totally inexperienced drivers on long haul trips (900 miles plus), to .44 cents a mile for drivers with 15+ years of experience, on very short haul trips (those trips under 300 miles). Sliding pay scales are a rip-off, and they always will be. And of course, they hinge all of this on verifiable experience. If you come to them from a company that went out of business and no reference can be documented of your employment, your verifiable experience stops right there. The chances of a solo driver being stuck with short haul trips the majority of the time are great, and the sliding pay scale, as attractive as it may look on the surface, will not add up quickly enough through the week to make for an attractive paycheck at the end of the week. Migelin was referring to the fact that if a driver teams up with another driver, something that US Xpress is currently forcing upon drivers at the moment, their average pay per mile is slashed in half, and another reality is that the company is not providing enough miles to these forced teams, in order to keep the individual drivers making a decent paycheck. But the company is at least avoiding bankruptcy. Floyd Offered: "all companies use some rail (even UPS and FEDEX do)" My Response: Not quite, and I would never sign on with any company that does ANY rail business. I know that my chance of getting anything but short trips is going to be far greater than not. 300-500 mile hops are going to be my mainstay, at best. Thanks, but no thanks. Floyd offered: "OH and add this you are a solo and CAN'T deliver a load from CA to NJ as fast as the rail can but as a team WE CAN deliver it faster then the rail. it would take you 4 days to do what we can do in two." My Response: You're not very educated to the reality of the railroads, are you? The fact is that a trailer loaded in California bound for New Jersey will likely not arrive for three weeks to a month. There is no rail system in this country that can get it there any faster. If it goes through Chicago, it can take a week to get from the west side of town to the east side of town. The only benefit of placing a trailer on the rails, only comes when shipments are timed accordingly for arrivals of freight that are on a schedule, and can be pre-loaded weeks before they are to arrive. The benefits of teaming up drivers are as you state, in terms of being able to cover more miles per day, but there's a flip side to that story. I am not going to live in that 8 by 8 foot cell with a stranger that I may come to like or totally detest, nor can I begin to get any rest while the truck is throwing me all over the place in the sleeper while it is going down the road all the time, nor am I inclined to trust my life with someone else at the wheel. Again...no thanks. Floyd offered in regard to turnover: "because if you knew anything about trucking you would know that the avg turn over is 110-120% for ALL companies" You're wrong. Good companies, that pay close attention to the desires and needs of their drivers, do not have turnover rates that BEGIN to attain that level. However, if you pick up any trucking company oriented publication, and peruse the ads placed by the same companies each and every week, only then does that argument hold any water. For sure, those companies advertising all the time do experience turnover rates above and beyond that amount. US Xpress is one of those companies too. Given the fact that they have to rely upon the pool of inexperienced people to fill their trucks, it tells the tale far better than I ever could. I find it ludicrous that anyone would find such turnover rates acceptable or normal. Rates that high are only indicative of an underlying problem. People do not quit good jobs with decent working conditions on a whim. They quit because the job is intolerable. I've spent my life avoiding companies with turnover rates that high. And it's worked well for me. Right now, my ten year history has two companies listed. Floyd concludes with: "'At the end of the day, honest and hardworking drivers' are happy at usx" Well at least a few anyway. The majority of them are looking for a way out, I assure you, as was I, when they bought a company I had been leased to for more than three years, back in 1996. I lasted only three months after they took it over. There are worse companies than US Xpress, but there are also far better companies out there too. On a scale of 1 thru 10, I give US Xpress a 5.

I'm sure that there are some happy drivers at US Xpress, however, the company has always had issues that make it a company that would better be passed up than to take a chance on them. Let's go down the list: Floyd said; "i didn't know that leasing an 05-06 with 300-500k on the truck was paying for NEW company equipment....? heck they wouldn't even lease me the 07 i moved out of last year it was too new....?" My Response: Gee, then you've exposed a direct lie, offered by the company that can be found on their website. They advertise that a driver can ride in style in a 2007 Freightliner Century. Given the fact that they are charging lease payments of at least $463 a week, or $2,006.00 a month (averaged over the year) for three to four year old trucks, I'd say that they are off-setting their costs of updating equipment quite well. Floyd said; "lets look at some REAL numbers shall we... off their website first their is NO solo payscale that has .37 for the high AND .32 for the low if .37 is the high then .30 is the low and if .32 is the low then .41 is the high DON'T pull numbers out of thin air to try to make your point, but i'll play along and with this" The reality? US Xpress offers a sliding pay scale to company drivers, ranging from .25 cents a mile for totally inexperienced drivers on long haul trips (900 miles plus), to .44 cents a mile for drivers with 15+ years of experience, on very short haul trips (those trips under 300 miles). Sliding pay scales are a rip-off, and they always will be. And of course, they hinge all of this on verifiable experience. If you come to them from a company that went out of business and no reference can be documented of your employment, your verifiable experience stops right there. The chances of a solo driver being stuck with short haul trips the majority of the time are great, and the sliding pay scale, as attractive as it may look on the surface, will not add up quickly enough through the week to make for an attractive paycheck at the end of the week. Migelin was referring to the fact that if a driver teams up with another driver, something that US Xpress is currently forcing upon drivers at the moment, their average pay per mile is slashed in half, and another reality is that the company is not providing enough miles to these forced teams, in order to keep the individual drivers making a decent paycheck. But the company is at least avoiding bankruptcy. Floyd Offered: "all companies use some rail (even UPS and FEDEX do)" My Response: Not quite, and I would never sign on with any company that does ANY rail business. I know that my chance of getting anything but short trips is going to be far greater than not. 300-500 mile hops are going to be my mainstay, at best. Thanks, but no thanks. Floyd offered: "OH and add this you are a solo and CAN'T deliver a load from CA to NJ as fast as the rail can but as a team WE CAN deliver it faster then the rail. it would take you 4 days to do what we can do in two." My Response: You're not very educated to the reality of the railroads, are you? The fact is that a trailer loaded in California bound for New Jersey will likely not arrive for three weeks to a month. There is no rail system in this country that can get it there any faster. If it goes through Chicago, it can take a week to get from the west side of town to the east side of town. The only benefit of placing a trailer on the rails, only comes when shipments are timed accordingly for arrivals of freight that are on a schedule, and can be pre-loaded weeks before they are to arrive. The benefits of teaming up drivers are as you state, in terms of being able to cover more miles per day, but there's a flip side to that story. I am not going to live in that 8 by 8 foot cell with a stranger that I may come to like or totally detest, nor can I begin to get any rest while the truck is throwing me all over the place in the sleeper while it is going down the road all the time, nor am I inclined to trust my life with someone else at the wheel. Again...no thanks. Floyd offered in regard to turnover: "because if you knew anything about trucking you would know that the avg turn over is 110-120% for ALL companies" You're wrong. Good companies, that pay close attention to the desires and needs of their drivers, do not have turnover rates that BEGIN to attain that level. However, if you pick up any trucking company oriented publication, and peruse the ads placed by the same companies each and every week, only then does that argument hold any water. For sure, those companies advertising all the time do experience turnover rates above and beyond that amount. US Xpress is one of those companies too. Given the fact that they have to rely upon the pool of inexperienced people to fill their trucks, it tells the tale far better than I ever could. I find it ludicrous that anyone would find such turnover rates acceptable or normal. Rates that high are only indicative of an underlying problem. People do not quit good jobs with decent working conditions on a whim. They quit because the job is intolerable. I've spent my life avoiding companies with turnover rates that high. And it's worked well for me. Right now, my ten year history has two companies listed. Floyd concludes with: "'At the end of the day, honest and hardworking drivers' are happy at usx" Well at least a few anyway. The majority of them are looking for a way out, I assure you, as was I, when they bought a company I had been leased to for more than three years, back in 1996. I lasted only three months after they took it over. There are worse companies than US Xpress, but there are also far better companies out there too. On a scale of 1 thru 10, I give US Xpress a 5.

I'm sure that there are some happy drivers at US Xpress, however, the company has always had issues that make it a company that would better be passed up than to take a chance on them. Let's go down the list: Floyd said; "i didn't know that leasing an 05-06 with 300-500k on the truck was paying for NEW company equipment....? heck they wouldn't even lease me the 07 i moved out of last year it was too new....?" My Response: Gee, then you've exposed a direct lie, offered by the company that can be found on their website. They advertise that a driver can ride in style in a 2007 Freightliner Century. Given the fact that they are charging lease payments of at least $463 a week, or $2,006.00 a month (averaged over the year) for three to four year old trucks, I'd say that they are off-setting their costs of updating equipment quite well. Floyd said; "lets look at some REAL numbers shall we... off their website first their is NO solo payscale that has .37 for the high AND .32 for the low if .37 is the high then .30 is the low and if .32 is the low then .41 is the high DON'T pull numbers out of thin air to try to make your point, but i'll play along and with this" The reality? US Xpress offers a sliding pay scale to company drivers, ranging from .25 cents a mile for totally inexperienced drivers on long haul trips (900 miles plus), to .44 cents a mile for drivers with 15+ years of experience, on very short haul trips (those trips under 300 miles). Sliding pay scales are a rip-off, and they always will be. And of course, they hinge all of this on verifiable experience. If you come to them from a company that went out of business and no reference can be documented of your employment, your verifiable experience stops right there. The chances of a solo driver being stuck with short haul trips the majority of the time are great, and the sliding pay scale, as attractive as it may look on the surface, will not add up quickly enough through the week to make for an attractive paycheck at the end of the week. Migelin was referring to the fact that if a driver teams up with another driver, something that US Xpress is currently forcing upon drivers at the moment, their average pay per mile is slashed in half, and another reality is that the company is not providing enough miles to these forced teams, in order to keep the individual drivers making a decent paycheck. But the company is at least avoiding bankruptcy. Floyd Offered: "all companies use some rail (even UPS and FEDEX do)" My Response: Not quite, and I would never sign on with any company that does ANY rail business. I know that my chance of getting anything but short trips is going to be far greater than not. 300-500 mile hops are going to be my mainstay, at best. Thanks, but no thanks. Floyd offered: "OH and add this you are a solo and CAN'T deliver a load from CA to NJ as fast as the rail can but as a team WE CAN deliver it faster then the rail. it would take you 4 days to do what we can do in two." My Response: You're not very educated to the reality of the railroads, are you? The fact is that a trailer loaded in California bound for New Jersey will likely not arrive for three weeks to a month. There is no rail system in this country that can get it there any faster. If it goes through Chicago, it can take a week to get from the west side of town to the east side of town. The only benefit of placing a trailer on the rails, only comes when shipments are timed accordingly for arrivals of freight that are on a schedule, and can be pre-loaded weeks before they are to arrive. The benefits of teaming up drivers are as you state, in terms of being able to cover more miles per day, but there's a flip side to that story. I am not going to live in that 8 by 8 foot cell with a stranger that I may come to like or totally detest, nor can I begin to get any rest while the truck is throwing me all over the place in the sleeper while it is going down the road all the time, nor am I inclined to trust my life with someone else at the wheel. Again...no thanks. Floyd offered in regard to turnover: "because if you knew anything about trucking you would know that the avg turn over is 110-120% for ALL companies" You're wrong. Good companies, that pay close attention to the desires and needs of their drivers, do not have turnover rates that BEGIN to attain that level. However, if you pick up any trucking company oriented publication, and peruse the ads placed by the same companies each and every week, only then does that argument hold any water. For sure, those companies advertising all the time do experience turnover rates above and beyond that amount. US Xpress is one of those companies too. Given the fact that they have to rely upon the pool of inexperienced people to fill their trucks, it tells the tale far better than I ever could. I find it ludicrous that anyone would find such turnover rates acceptable or normal. Rates that high are only indicative of an underlying problem. People do not quit good jobs with decent working conditions on a whim. They quit because the job is intolerable. I've spent my life avoiding companies with turnover rates that high. And it's worked well for me. Right now, my ten year history has two companies listed. Floyd concludes with: "'At the end of the day, honest and hardworking drivers' are happy at usx" Well at least a few anyway. The majority of them are looking for a way out, I assure you, as was I, when they bought a company I had been leased to for more than three years, back in 1996. I lasted only three months after they took it over. There are worse companies than US Xpress, but there are also far better companies out there too. On a scale of 1 thru 10, I give US Xpress a 5.

i guess you have nothing better to do than make reports about usx every month...? 9/11/08, 10/13/08, 11/13/08.... "The new trick to scam drivers from their hard earned money:" from a driver without a clue........ " one is lease a company truck, meaning that the driver will pay for the new company equipment, " i didn't know that leasing an 05-06 with 300-500k on the truck was paying for NEW company equipment....? heck they wouldn't even lease me the 07 i moved out of last year it was too new....? " If the drivers team up, their miles rate will go down from $.37 or $.32 to $.22 per mile. " lets look at some REAL numbers shall we... off their website first their is NO solo payscale that has .37 for the high AND .32 for the low if .37 is the high then .30 is the low and if .32 is the low then .41 is the high DON'T pull numbers out of thin air to try to make your point, but i'll play along and with this a solo driver with two years running 600 per day runs makes .375 per mile (thats close to your .37) will make 600 x .375 = 225 right, a team with two years makes .44 per mile split or .22 per mile (that's your .22 per mile) running 1200 miles per day (600 each driver) would make 1200 x .44 = 528 per day 528 / 2 = 264 per-day per-driver so the team driver IS making MORE money not less as you would make it look. and i will not even add the EXTRA pay that teams get that is NOT shown on the website .02 - .04 added permile. " Most drivers acept the team up option. Now here is the problem , no loads after the empty promises. Why is no loads, because USxpress send most of their cargo via Rail Road instead of giving that to drivers." what EMPTY PROMISES...? all companies use some rail (even UPS and FEDEX do) but if usx was doing so much rail then why is it that the last time i took a load to the rail was 3 years ago and i have only picked up 2 from the rail THIS YEAR....? i had to call norfork southern home office to get my driver code as i hadn't used it in so long i didn't know IF i still had one. OH and add this you are a solo and CAN'T deliver a load from CA to NJ as fast as the rail can but as a team WE CAN deliver it faster then the rail. it would take you 4 days to do what we can do in two. you can't run 650 miles a day for 7 days but WE can and have run LA to TAMPA and back in 5... you can't thats why I made over 50k last year and you didn't and i would have made more if we didn't spend so much time at home... "If it is a load shortage, why USXpress keep hiring drivers every week by the hundreds." because if you knew anything about trucking you would know that the avg turn over is 110-120% for ALL companies "Government credit per every new hired" i call "truckstop cb BS on this" unless you can post a weblink to show it (i have never seen anyone that could) "Another scam from this company and the Tunnel Hill Maffia." IF you are a solo as you say you are and based out of colton, ca. as you would be if your tag line is right then as a solo from ca you would not be getting to tunnel hill, ga. to even know who was working their. you have your own "team of Gestapo Liasons" at YOUR termal (colton,ca.) i could give you some good news about colton (if your realy from Los Angeles, California) but i'm not going too. i'll let you post it in your new rant that you will be posting around 12/13/08...? and BTW i will respond to your next post, should be on or about 12/13/08... if you hate them so much then why are you still working for them....? after all you are a great driver and could get a job anywere right...? or are you just a mad little person like most people today that think everyone owes then something...? and i see you didn't respond to my rebutel of your 10/13/08 post did you...? maybe because you couldn't...! "At the end of the day, honest and hardworking drivers" are happy at usx