- Report: #136758
Complaint Review: Viatel - Midland Texas
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Why?
Viatel
511 W. Ohio Suite 501 Midland, 79701 Texas, U.S.A.
Phone:
800-687-6344
Web:
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Viatel Bogus collection notice from Business Office Systems & Solutions Midland Texas
*Consumer Suggestion: I have the same issue - please file a detailed complaint with the FTC
*Consumer Suggestion: I have the same issue - please file a detailed complaint with the FTC
*Consumer Suggestion: I have the same issue - please file a detailed complaint with the FTC
*Consumer Suggestion: I have the same issue - please file a detailed complaint with the FTC
*Consumer Suggestion: Business Office Systems & Solutions collection tactics
I strongly suspect a ripoff, but I dont' know if it's from Viatel, a telecom company in the UK, or by Business Office Systems & Solutions, a collection agency in Midland TX.
I received a collection notice from BOS&S on 3/29/05 stating I owed them $27.53 for an account with Viatel.
I have no recollection of every doing business with a Viatel.
I called the collection agency and they claim that
a) Viatel sent me a service cancellation notice on Aug 15, 1999!!! because I hadn't paid my bill of $19.95
b) In Aug, 2001, I received a notice stating Viatel had gone bankrupt and their creditors were referred to an agency for collection.
I don't ever recall receiving either letter, but I could be wrong, as this allegedly happend over 5 years ago.
I sent a letter to BS&S Legal Dept today requesting a Viatel invoice as well as proof that I switched service to Viatel (at some point a Federal regulation required telecom service providers to get written approval or third party approval to switch consumer's service)
If anyone has gotten farther on this than me, please send me
Jason
Sunnyvale, California
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
I received a collection notice from BOS&S on 3/29/05 stating I owed them $27.53 for an account with Viatel.
I have no recollection of every doing business with a Viatel.
I called the collection agency and they claim that
a) Viatel sent me a service cancellation notice on Aug 15, 1999!!! because I hadn't paid my bill of $19.95
b) In Aug, 2001, I received a notice stating Viatel had gone bankrupt and their creditors were referred to an agency for collection.
I don't ever recall receiving either letter, but I could be wrong, as this allegedly happend over 5 years ago.
I sent a letter to BS&S Legal Dept today requesting a Viatel invoice as well as proof that I switched service to Viatel (at some point a Federal regulation required telecom service providers to get written approval or third party approval to switch consumer's service)
If anyone has gotten farther on this than me, please send me
Jason
Sunnyvale, California
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
5 Updates & Rebuttals
Jacqueline
Yardley,Pennsylvania,
U.S.A.
Business Office Systems & Solutions collection tactics
#2Consumer Suggestion
Sat, June 11, 2005
I have had the same experience as the other posters. BOSS claims to have sent collection notices etc to me but I never received any correspondence whatsoever, and in fact never heard of BOSS until their name appeared on my Credit Report. I disputed the negative info on my credit report but the Credit Agency verified the negative info and indicated the info would remain. I subsequently contacted BOSS and after speaking to Jacob the Supervisor who was nasty, accusatory, and argumentative, proceeded to file complaints with the FTC (https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01); American Collector's Association of Texas (http://www.texascollectors.com/page3.html); the Pennsylvania Attorney General's Office (http://www.attorneygeneral.com/ppd/bcp/compform/cmplnt.cfm); the Texas Attorney General's Office (http://www.oag.state.tx.us/consumer/complain.shtml); the Better Business Bureau (http://www.permianbasinbbb.org); the Federal Communication Commission (http://www.fcc.gov/cgb/complaints.html); and the United States Postal Service Inspector General (www.uspsoig.gov/hotline_NewCompForm.htm). Fortunately, I am a licensed attorney and am contemplating filing suit. I strongly urge everyone out there who has been wronged to file complaints with any and all possible government agencies including but not limited to at least those agencies set forth above.
Michael
Manalapan,New Jersey,
U.S.A.
I have the same issue - please file a detailed complaint with the FTC
#3Consumer Suggestion
Thu, May 26, 2005
I also have had this issue with Business Office System's and Solutions. They have refused (verbally) to respond in writing to my letter disputing the charge, and have continued to make collection attempts. I have filed complaints with the FTC, US Postal Service, NJ and Texas attorney generals offices. I spoke again today with the FTC. They suggested that I convince others having the issue to file complaints. Enough complaints and they will investigate.
Michael
Manalapan,New Jersey,
U.S.A.
I have the same issue - please file a detailed complaint with the FTC
#4Consumer Suggestion
Thu, May 26, 2005
I also have had this issue with Business Office System's and Solutions. They have refused (verbally) to respond in writing to my letter disputing the charge, and have continued to make collection attempts. I have filed complaints with the FTC, US Postal Service, NJ and Texas attorney generals offices. I spoke again today with the FTC. They suggested that I convince others having the issue to file complaints. Enough complaints and they will investigate.
Michael
Manalapan,New Jersey,
U.S.A.
I have the same issue - please file a detailed complaint with the FTC
#5Consumer Suggestion
Thu, May 26, 2005
I also have had this issue with Business Office System's and Solutions. They have refused (verbally) to respond in writing to my letter disputing the charge, and have continued to make collection attempts. I have filed complaints with the FTC, US Postal Service, NJ and Texas attorney generals offices. I spoke again today with the FTC. They suggested that I convince others having the issue to file complaints. Enough complaints and they will investigate.
Michael
Manalapan,New Jersey,
U.S.A.
I have the same issue - please file a detailed complaint with the FTC
#6Consumer Suggestion
Thu, May 26, 2005
I also have had this issue with Business Office System's and Solutions. They have refused (verbally) to respond in writing to my letter disputing the charge, and have continued to make collection attempts. I have filed complaints with the FTC, US Postal Service, NJ and Texas attorney generals offices. I spoke again today with the FTC. They suggested that I convince others having the issue to file complaints. Enough complaints and they will investigate.
