- Report: #1282862
Complaint Review: Vivid Seats - Nationwide
Reported By:
Tommy B -
Sunny Isles Beach, Florida, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Vivid Seats
Nationwide, USA
Phone:
8443394289
Web:
www.vividseats.com
Categories:
Business Rating:
(0)
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Vivid Seats Bait & Switch Scam Artists BUY ELSEWHERE! Chicago Illinois
Vivid Seats has Bruce Springsteen Tickets up on Sale before being offered to the General Public. I called and asked to insure whatever I purchased I would receive and was given the 100% Buyer Guarantee Speech. Purchased Prudential Center for Jan 31st Section 9 Row 19 great seats at close to $600.00 each. Obviously they Undervalued the market as these tickets once released were selling for close to $1500.00 with all fees. I called several times and kept being reassured you will get what you contracted for.
Low and behold tickets received and they are not section 9 but Section 10 almost in section 11 which is literally almost BEHIND THE STAGE. When contacted they indicated these are "Comparable" Utter NONSENSE they couldn't fill the order at a Dollar value that made sense so they switched them out for INFERIOR seats.
After multiple calls waiting for supervisors etc the best they would offer was to waive their fees. Using their we can refund you if you wish line per their 100% buyer Guarantee. Next up complaint to the better business bureau. This company is a Bait & Switch Sam Operator and has no interest in you the patron. They should be investigated by the Attorney General and put out of business. BUYERS BEWARE DO NOT DO BUSINESS WITH VIVID SEATS!
