- Report: #382281
Complaint Review: WASHINGTON MUTUAL - LONG BEACH California
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Author Confirmed
Why?
WASHINGTON MUTUAL
401 E. OCEAN BLVD LONG BEACH, 90802 California, U.S.A.
Phone:
800-788-7000
Web:
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WASHINGTON MUTUAL CRAZY EXCESSIVE NSF FEES LONG BEACH California
WASHINGTON MUTUAL IS CRAZY. ON 10/10/08 I DEPOSITED A CASHIERS CHECK FOR 858.00 THE CHECK CLEARED ON 10/15/08. BY A TELEPHONE REPS. ADMISSION, THAT CHECK CLEARED ON THE SAME DAY THAT ANOTHER BANK ATTEMPTED TO CONDUCT AN AUTHORIZED FUNDS TRANSFER. HOWEVER, I WAS CHARGED A $33.00 FEE ANYWAY. I ASKED FOR A SUPERVISOR. I WAS NICE, POLITE AND WHEN THE SUPERVISOR CAME ON THE LINE NAMED "LISA" I WAS JUST AS NICE TO HER AND I ASKED IF THERE WAS ANYWAY THAT JUST THIS ONE TIME THE $33.00 COULD BE REVERSED SINCE EVERYTHING HAPPENED ON THE SAME DAY. LISA'S RESPONSE WAS THAT SINCE I HAD ALREADY USED MY ONCE PER YEAR FEE WAIVER, ANOTHER FEE COULD NOT BE WAIVED UNTIL MY NEXT ANNIVERSARY DATE. THIS IS NO WAY TO TREAT A CUSTOMER. I HAVE REALLY BEEN HURTING FINANCIALLY. I WAS RECENTLY LAID OFF AND TOOK A COMMISSION ONLY JOB TO TRY TO MAKE ENDS MEET. WHEN I GOT THE 858.00 COMMISSION CHECK TO DEPOSITED RIGHT AWAY TO PAY A FEW BILL AND THE BALANCE OF MY SEPTEMBER RENT. THAT'S RIGHT SEPTEMBER, AND WE ARE NOW IN OCTOBER. I HAVE BEEN TREATED LIKE A TERRORIST BY MY OWN COUNTRY. I FILED FOR UNEMPLOYMENT AND WAS TOLD MY IDENTITY COULD NOT BE VERIFIED. I HAVE HAD MY SS NUMBER SINCE AGE 10, MY CALIFORNIA ID NUMBER SINCE AGE 18 AND I HAVE BEEN A REGISTERED VOTER SINCE AGE 20 I HAD TO APPEAL AND SUBMIT WHAT SEEMED LIKE TONS OF DOCUMENTS TO PROVE WHO I AM. ALL THE WHILE WORKING A PART TIME COMMISSION JOB TO KEEP FROM BEING EVICTED OUT OF MY APARTMENT OF 9 YEARS, NOW WASHINGTON MUTUAL IS TRYING TO NICKEL AND DIME ME. I HAD JUST ENOUGH MONEY IN THE ACCOUNT TO PAY THE BALANCE OF THE PREVIOUS MONTHS RENT AND A COUPLE OF BILLS. I COUNTED ON HAVING ABOUT $50.00 LEFT TO BUY GROCERIES. BUT WHEN WAMU SLAPPED THAT $33.00 FEE ON ME IT LEFT ME WITH $17.00 FOR FOOD NOT KNOWING WHEN I WOULD EVER SEE AN UNEMPLOYMENT BENEFIT CHECK AND KNOWING IT WOULD BE ANOTHER 4 WEEKS BEFORE I SEE ANOTHER COMMISSION CHECK. HASN'T WAMU LEARNED ANYTHING AFTER BEING SOLD????????? OBVIOUSLY NOT. YOU'RE GOING DOWN WAMU, AND I AM GLAD YOU CRASHED.
JASMINE
LONG BEACH, California
U.S.A.
JASMINE
LONG BEACH, California
U.S.A.
